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Steak 'n Shake
- Restaurants
- Millersville, MD
About this business
Location details
8100 Veterans Hwy, Millersville, MD, 21108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Steak n shake can call their customers back when they screwed up an order! Did a web order 2 nights ago and a. didn't have any onion rings for my order. 2. They screwed up my son's western burger with a regular cheeseburger. Called twice. Left my info & never returned my call to fix it.
It’s not even slow and service as much as it’s poor customer service. Like many others we were seated last night and ignored for about 10 minutes. At this point we walked out. Neither server nor manager were very apologetic; we got the have a nice day treatment va the what can we do to make it right solution. Prices are low here... there is a reason for that. You get what you pay for, and that includes the customer service.
Good food and atmosphere!
Servers are not friendly at all. Never said hi, how may I help you. Never checked on us. Cooks not wearing hat or hairnet. Never a thank you either!
good service and good food
We arrived around 8:20 just to leave at 9:45 PM. It took all of 30 minutes to just get in a drink order. One dinner was complete I ordered us all shakes, I got a small birthday cake shake. The first bite was amazing, but the second bite had a black curly small pubic looking hair sticking up. I told cashier to take back, I definitely didn't want another, and I will never eat at Steak and Shake ever again without fearing hairs in my food. Gross. Too long, and careless behavior.
Our lunch was good but we’ve also had some not so good meals, guess it depends on who’s cooking
Nice place to enjoy great food great service and friendly staff
Very nice wait staff. Food was also very good! Quick in and out. It is fast food. Shakes are also amazing!
Frequently asked questions about Steak 'n Shake
How is Steak 'n Shake rated?
Steak 'n Shake has a 2.1 star rating with 523 reviews.
When is Steak 'n Shake open?
Steak 'n Shake is open now. It will close at 11:00 p.m.
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