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Steak 'n Shake

2.1

About this business

Steak 'n Shake pioneered the concept of a 'better burger', by hand-crafting cuts of steak to create its flagship Steakburgers. Today, we make it our business to source the very best quality ingredients. That's why all our burgers are made to order. We create each meal right in front of our customers. This way, they know their premium product is fresh, wholesome and the very finest quality. 

Location details

8100 Veterans Hwy, Millersville, MD, 21108, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
2.1523 reviews
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Lindsey Baer's profile image
Lindsey Baer 
7 years ago

I'm going to give them a 1 simple for the fact that it took 20 mins to get a milkshake and they asked me about 15 times what I had ordered. I thought under new ownership I'd give them a try. Nothing has changed. So good luck to them! 

Michelle Anderson's profile image
Michelle Anderson 
7 years ago

Food was great, it looked exactly like the food in the menu. Service was slow, but everybody was working hard so they are probably still learning. Waiter was attentive. Much better now than it used to be. We will go back. 

Jessica Daugherty's profile image
Jessica Daugherty 
7 years ago

I got sick the last time I ate here, but I decided to give it another go with the family tonight. Waited an hour for food after waiting for service in the first place. It took half an hour to get drinks. Service is absolute shit. This will be my last. 

Morgan Seifert-Lum's profile image
Morgan Seifert-Lum 
7 years ago

Went there got seated and waited for 25 mins to get someone to get our drink order and food order. Food came out and had to send my daughters food back it wasnt correct. My bf asked about kids eat free and they tell us they never heard of that. Food was great but the services was horrible. But when we left we saw a sign on the window about kids eat free all weekend. While there we watched several people walk out because they were waiting for so long. Well guess what not going back to that one we will stick to the one in Spot... read more

Kenneth England's profile image
Kenneth England 
7 years ago

This was our first visit under new management. The difference is incredible. The place is clean, service was fast,food was great. I only had one complaint,I ordered my burger without onions. It came with onions. The servers order said no onions. The mistake wasn't the server it was the kitchen. She apologized and offered to take it back. I declined, the wife and I had someplace to be. Under the old management I would not have been made that offer. I'm not a fan of their fries but MUCH better than they used to be. I'm going b... read more

Jeremy Durst's profile image
Jeremy Durst 
7 years ago

Sat in drive through for 30 min so far and I am still here waiting!!! Monday May 7th at 7:30pm I pulled in and it is after 8:00pm and I am still 3cars from the window I was the 6th car when I pulled in! 15min a car is unexceptionable!! Extremely unhappy!!! This will be a hour drive through order!! 

Zack Hunt's profile image
Zack Hunt 
7 years ago

I had been here under the past management multiple times, and while the food was always good, the service was atrocious. The drive thru was always packed because it took 10-15 minutes of waiting after ordering just to get a couple burgers and the staff members were incredibly rude. However, under the new management, the service finally seems to have improved. I ordered 3 burger meals, and 4 milkshakes. Got the milkshakes almost immediately, and only had to wait a minute or 2 longer for the burgers. Under the previous managem... read more

Rachel Banner's profile image
Rachel Banner 
7 years ago

Drove 45 minutes to try this place out under the new management. Was seated quickly and with a warm smile. Service was excellent and the food was everything I could have imagined (then more). I got the chocolate chip cookie dough milkshake and the original prime burger. Both were made exceptionally well. I also added the special Steak 'n Shake seasoning to my fries (highly recommend). You can even buy some seasoning to take home with you! I also loved how you could see into the kitchen area to see how they were preparing you... read more

Tracy Krastel Hammel's profile image
Tracy Krastel Hammel 
7 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.1 star rating with 523 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 10:00 p.m.  

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