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Steak 'n Shake

3.6

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

1487 Victor Road NW, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,886 reviews
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Jessica E. Moore's profile image
Jessica E. Moore 
7 years ago

Since they got a new manager the food is great and they take care of you 

Dawn Ulry's profile image
Dawn Ulry 
7 years ago

Horrible service. Extremely slow. No consideration for customers. 

William Vining-Perrin's profile image
William Vining-Perrin 
7 years ago
Randy Palmer's profile image
Randy Palmer 
7 years ago

Horrible jus like out a horror story very slow & really dirty It’s more scarier than the haunted prison in Mansfield ordered & both prefers was something we didn’t even order we didn’t even get silverware 

Carl Thorp's profile image
Carl Thorp 
7 years ago

Very very poor service.almost an hr just to get cold food.never again 

Julie Appel Muck's profile image
Julie Appel Muck 
7 years ago

The burger I had was good but the bun was a little stale tasting. Salad was a little wilty, not cold and crispy like it should be. The waitress was very nice and service was fine. The restaurant wasn't busy at all. I did notice another dirty table was not cleaned up the whole time I was there, and staff was standing in the back talking. 

Linda George DeBoe's profile image
Linda George DeBoe 
7 years ago

Great service and excellant food. Will definetly go back. 

Pat Simpson's profile image
Pat Simpson 
7 years ago

I’m currently sitting in your drive through waiting on a milkshake! 25 min!? Wtf! 

Angelia Kirkbride's profile image
Angelia Kirkbride 
7 years ago

Absolutely the worst 35 minutes I waited for a milk shake then it was melted when I got it. Manager could care less. This place has real issues needs fixed or people are going to stop going all together!!! 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.6 star rating with 1,886 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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