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Steak 'n Shake

3.6

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

1487 Victor Road NW, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,915 reviews
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Donna Reedy's profile image
Donna Reedy 
8 years ago

The food was, cold, order was changed twice, dish was sent back dirty, coffee cold, waitress was rude. Service was not like I get at Zainesville, Ohio. 

Corrina Collier's profile image
Corrina Collier 
8 years ago

This place is ridiculous been waiting in Drive thu line good 30mins so i call in ask why and guy acts so stupid like he dont know there 3 cars in damn Drive thu waiting 

Mary Law's profile image
Mary Law 
8 years ago

it was great as alway I like the waitress n they got in a matter of minutes but I like Lenny cooking better then any one. 

Shawn Kellner's profile image
Shawn Kellner 
8 years ago

Well as I sit here waiting on a carry out order at the bar. It only took 20 minutes for some to even acknowledge that I was sitting here.....I have been here for 35 minutes and still waiting on food. How is it that this place is so slow. We actually like the food, but the service is less than special. Managers are on the grille talking about vintage record players........not a care in the world with what not happening with the customers who are being neglected. I'm waiting to see if the food is wrong, as it usually is. Come ... read more

Stacy Love's profile image
Stacy Love 
8 years ago

Very slow service, food was cold won't be back. Even the milk shake was bad 

Shannon Andrews's profile image
Shannon Andrews 
8 years ago
James M. Kirchgessner's profile image
James M. Kirchgessner 
8 years ago
Steven C Engler's profile image
Steven C Engler 
8 years ago

Never going back. Worst service ever. Some food never delivered. Guess you only get one glass of water then you need to get your own. Maybe 15 other customers in restaurant. Workers everywhere except working. 

Judy Halstead-Beebe's profile image
Judy Halstead-Beebe 
8 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.6 star rating with 1,915 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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