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Steak 'n Shake

3.1

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

951 W Arbrook Blvd Drive, Arlington, TX, 76015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.11,476 reviews
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Tonya Copeland Borcherding's profile image
Tonya Copeland Borcherding 
7 years ago

If I could give this place zero stars, I would. We have been several times and it is honestly the worst service. They need to shut it down, go through training or something. Do not go here! 

Rick Beebe's profile image
Rick Beebe 
7 years ago

We arrived at 6:30 and didn’t get our burgers until 8pm. We are both sick. Meat was undercooked. I’ve never had a problem with Steak n Shake ever, but this was a nightmare. 

Gail Burkhalter Mars's profile image
Gail Burkhalter Mars 
7 years ago

Slow service. Had to wait to be seated. Had to wait 10 minutes to give order. Another 25 minutes to get my food. Won’t go back. 

Tiger Lilly's profile image
Tiger Lilly 
7 years ago

My grand babies and I had major issues, from drinks to entree to go orders.... I have been a customer starting as a child... thought I would carry on the tradition with my family. Definitely rethinking that, maybe retraining staff should be on Steak & Shakes agenda! 

Sebastian Navarro's profile image
Sebastian Navarro 
7 years ago

Why do you have ONE waitress for the whole restaurant on a Saturday night. I order a SHAKE and the poor lady has to warn me “it will take forever”... � 

Matthew Begley's profile image
Matthew Begley 
7 years ago

Been seated for 45 min and still no food, barely got my drink. Absolutely the worst Steak ‘n Shake I have been to. 

Kimberly Lorean Randolph's profile image
Kimberly Lorean Randolph 
7 years ago

Bet experience there a couple months ago when I bought a sandwich that was horrible I had ate there before and it wasn't so bad I've only eaten there 3 times in my life I contacted corporate office they took all the information I even have pictures and they never even contacted me back so I won't eat there anymore 

Kyle Shumake's profile image
Kyle Shumake 
7 years ago

No problem fast service great food and shakes at the Arlington restaurant on Arbrook the waitress came around several times and the place was busy. 

Tamera Davis's profile image
Tamera Davis 
7 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.1 star rating with 1,476 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

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