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Steak 'n Shake

3.1

About this business

Location details

951 W Arbrook Blvd Drive, Arlington, TX, 76015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.11,476 reviews
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Casey Benest's profile image
Casey Benest 
7 years ago

waiting 5 minutes to get my order taken in the drive thru. then took 30 minutes before they came outside not with my food but an excuse. 

Brad Miller's profile image
Brad Miller 
7 years ago

Went to this location at around 5PM and it took 15 minutes to get our order taken. We were 1 of 3 tables inside. It then took 30-45 min to get our shakes and another 10 minutes to get our food. It was only then we were told they were short staffed. Funny... the shift leader and 3 other employees were all up front cutting up and talking. We were comped our meal but will not be returning to this location until it is under new management. Hope the corporate office sees this post and they all get fired!! Oh.. and they were locki... read more

Kevin Roberson's profile image
Kevin Roberson 
7 years ago

EXTREMELY POOR SERVICE. Wish I had read the reviews before coming in to this establishment. Will never EVER come back. That's a promise! 

Victoria Holt's profile image
Victoria Holt 
recommend  Recommended
7 years ago

My boys enjoyed the experience and shakes. Burgers too 🥰 

Angelica Hernandez's profile image
Angelica Hernandez 
7 years ago

Bad and slow service. We leaving the place after 1 hour, just take our drinks 

Jason Thomas's profile image
Jason Thomas 
7 years ago

bad customer service wont go there again 

Raul Martines's profile image
Raul Martines 
7 years ago

Get more strick on the employees.. 

Cody Youshock's profile image
Cody Youshock 
7 years ago

Sitting in the drive thru for 15 minutes. One person ahead of me. I knew I should have gotten a pizza. Hopefully they’ll come my meal when I get to the window. This is ridiculous. Holy hell. 

Kirby Pate Swafford's profile image
Kirby Pate Swafford 
7 years ago

We got sat down at noon didn’t get our order taken till 12:30 , didn’t get out drinks till almost 1 then food came about 15mins later , things were missing and it wasn’t correct . People who came way after us had already eaten and left before we even got our food. It was just me and my two small children and one had to go the tbathroom so we went come back and out table is cleared with our half eaten food 😡😡😡😡 horrible experience I would like the district manager to contact me 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.1 star rating with 1,476 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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