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951 W Arbrook Blvd Drive, Arlington, TX, 76015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Turn to long to get our food and never brought dreams and when they brought home where are you got one
They have the worst customer service ever. They seated us and we waited for at least 20 min and no one acknowledged us, or at least take or drink orders. So we decided to leave. What infuriates me is that the lady that was there as management was sitting in a table near the restrooms, across from us doing interviews, she look at me a couple of times but never bother to get one of her employees or even her self to at least acknowledge us and let us know we would be taken care of. When I finally decided to leave I walked besid... read more
Took my son and my niece and we really enjoyed the food and service. Are waitress were very nice and polite.
Today was a good day although they did take forever with food and make alot of mistakes
First off I waited in the drive thru for 25 MINUTES then when it came my turn to get my food they messed the whole thing up and on top of that it was cold. I went inside and asked for a manager and they looked at me like I was retarded. GET YOUR SHIT TOGETHER
Dirty, long wait, cold food, ugly little scene in dining room between manager and customer. He handled it badly, people walked out. Not how you do business. Will never go back. Beware of this location. See photos in comment thread.
Steak 'n Shake has a 3.1 star rating with 1,476 reviews.
Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m.
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