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Steak 'n Shake

2.9

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

7230 Woodland Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9943 reviews
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Chuck Corbin Jr.'s profile image
Chuck Corbin Jr. 
8 years ago

We were in the middle of a trip from Michigan to Missouri to see our son graduate Boot Camp. We had 10 people in our group. Eight adults, two children. We got there at around 8:30am. Place was literally empty. Maybe 2 to 3 customers. We all ordered our beverages first. The server came with our drinks and took our food order and we didn't see her for almost an hour. Our food came out in batches. Forgetting sides, and main dishes. Finally all get our food, after another ½ hour of back and forth. We were finally asked if we'd l... read more

Jeremy D. Haskett's profile image
Jeremy D. Haskett 
9 years ago

Manager disrespectful after trying to get the right order getting my order completely wrong the first time. Hands down the worst experience I've ever had at a fast food place. 

Alvin Gowdy's profile image
Alvin Gowdy 
9 years ago
Hannah Dodson's profile image
Hannah Dodson 
9 years ago

While dining with my family this past Friday, I couldn't help but to notice how a manger in purple shirt by the name of Chris talked to an employee who's a minor and his mom about not releasing him on time. Chris continued to work him AFTER he was off of the clock and wanted the boy's mother to be okay with waiting over 30 minutes outside after his shift had ended. The manager Ava was not any better. Unbeknownst to Steak and Shake, my husband and I exchanged numbers with mom (who has a career in a very high place); my husban... read more

Damelis Abdul Hafiz's profile image
Damelis Abdul Hafiz 
9 years ago

Ate there an the service was extremely slowwwwww... It seems like all steak and shake are like that ! Wish service was better ! 

Hollie Houtzer's profile image
Hollie Houtzer 
9 years ago

Let me reiterate the rating: HATED IT!!!! Tried to go through the drive through after a school event with the kids at 7:15 last night. The drive thru order taker was rude, insulting, nasty, made me wait after not being acknowledged when I pulled up, kept interrupting me as I was trying to order with a very snotty "is that all?" Got pulled up to the window where they actually were laughing at how funny they thought it was being sooooo rude. I actually watched the white van behind me pull off after enduring the rude behavior a... read more

Joellen Way Bierbower's profile image
Joellen Way Bierbower 
9 years ago
Cathy Schatte Riley's profile image
Cathy Schatte Riley 
10 years ago

Horrible service... took 10 minutes to get seated... another 10 to get our orders taken. So 40 miutes intp. Being here we got our watery shakes.. and 45 minutes later and we just got our food with cold fries... never syopping here again 

Eric Hammond's profile image
Eric Hammond 
10 years ago

Service was good, food was cold and we were then only people on the whole dam place 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.9 star rating with 943 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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