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Steak 'n Shake

3.3

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

2561 South Highway 27, Somerset, KY, 42501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.31,185 reviews
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Karen Padgett Connell's profile image
Karen Padgett Connell 
5 years ago

While food was decent enough, the service was severely lacking. Shake was delivered first, but with no straw/spoon. It was melted by the time she got a straw...leaving a mess on the table. We finally got our food, but no silverware, no drinks. Drinks were delivered after we asked for them. No crackers for chili, even after asking. Ketchup was NASTY and just kept drizzling a thin liquid. My daughter ordered grilled cheese w/fries, but did not get any fries. Steak N Shake is usually one of our favorite places, but this particu... read more

Jamie Keith's profile image
Jamie Keith 
6 years ago

Service is still awful. Thought maybe with new owners it might have improved. Waited 25 minutes for food and then of course my food was wrong like always and our server was no where to be found. 

Patricia Huff's profile image
Patricia Huff 
6 years ago

not in Somerset,Ky. never.. They are rude and the places always nasty 

Holly Morris's profile image
Holly Morris 
6 years ago

I don’t know if I’m upset with the service or myself for giving them chance after chance.. every time I eat at the Somerset Steak ‘n Shake my food always comes out cold especially the chili cheese fries. The tables aren’t clean, the waitresses aren’t friendly and they clearly have no idea what they are doing. 🤷🏼‍♀️ I wouldn’t send my worst enemy to eat there. 🤮 🤢 

Stacey Swann's profile image
Stacey Swann 
6 years ago

This is the slowest and most horrible service of any restaurant I have ever been to in my life. 

Reed Shel's profile image
Reed Shel 
6 years ago

We set there for 45 minutes for 3 burgers and fries I thank that’s just a lil bit to long I’m not fussing about the 15 minutes we stood at the door I maybe wrong but I don’t think so 

Dave Halcomb's profile image
Dave Halcomb 
6 years ago

Management on the current shift (names will not be mentioned) have proven to be very racist today by calling out racial slurs in anger to an employee. These were heard by many other employees who have now walked out in support of their friend. If this is the type of management this restaurant prefers to employ, then they’ll never see another dollar of mine. 

Mel Bright Tucker's profile image
Mel Bright Tucker 
6 years ago

Quality food at a great price !! 

Melissa Marlow's profile image
Melissa Marlow 
6 years ago

slow!!! slow!!! SLOW SERVICE!#!!!! 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 1,185 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open on Monday at 9:00 a.m. 

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