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State Farm: Lanny Norris
- Insurance
- Russellville, AL
About this business
Specializing in: - Homeowners Insurance - Long Term Care Insurance - Insurance - Property & Casualty Insurance
Location details
201 Washington Ave NW, PO Box 640, Russellville, AL, 35653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So I was informed by my call to state farm that I'm at fault for an accident and I'm confused as to how? Let me break it down. The way the accident is said to have happened is not what happened. There was only one semi mentioned in the conversation I had with whomever I had it with when you guys were trying to decipher who was at fault. But the guy I have had the conversation with mentioned 2 semi's in his statement.. The other person hasn't turned in their damages yet because they didn't want to have to pay any kind of mone... read more
Once a while they will send their ads to my mailbox. On 9/4 around 10am, I got bombarded 3 emails from State Farm, G**** with a partner M********** * *********. An agent call & text me 4 times about car insurance quotes. According to State Farm site, they claimed we provided our own info but I NEVER provided info about me! How they got my info?! It scary. The next day I did email them telling them remove my info & don't contact me ever again. I will see if that will do anything
State Farm screwed me over. They sent a check for $2500 to reimburse me for an emergency tree removal after a microburst took my tree down and hit two cars. I cashed the check and paid off the $2500 I had put on my credit card for the tree removal. Days later, I discovered I was negative that amount in my checking account. I called to inquire and was told by my bank that State Farm had cancelled the check. Why send it if you’re going to cancel it days later? Now I have to deal with overdraft fees and stress. Insurance compan... read more
Do not waste your time with them. We have shingles flying off of our roof every times it’s windy, water is now pouring into my home every time it rains, and they have denied us help. We pay our insurance on time every single month, so this feels like a slap in the face when our roof is causing internal damage to my home and they keep pocketing our money and telling us our roof is fine. We now need to replace our window, vent system, the ceiling so that’s insulation, dry wall, and paint. I will never understand how they can g... read more
It was a bad dream. Never treated like this before. They are so rude with costumers. They need to learn more math for both, self and costumers. Till now they know only their 50%
Business response:
Thank you for the opportunity to reply to your correspondence dated September 7, 2021. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant by mail on September 8, 2021, to address his concerns. We will continue to work with the complainant to answer any further questions. Sincerely, Underwriting Services State Farm Mutual Automobiles Insurance Company
Canceled my policy that was auto payment for a non updated phone number. They emailed me twice which went to my spam and I didn’t know it. I called after finding it. To late. No notice no nothing. Then tried to tell me they needed to know who lived at my address and who drove. My two daughters and i. Of which im the only driver’s license holder. They ain’t on my policy for that reason. Bogus excuses. Told me they would see about reactivating my insurance that had been canceled three days ago and call me back. Still waiting
Business response:
Thank you for the opportunity to reply to your correspondence dated September 7, 2021. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on September 9, 2021 to address this concern. Sincerely, Underwriting Services State Farm Insurance Companies
Do not go with this company...they will take your money and don't pay when you have a claim...left my family and I stuck out during a hurricane..I'm pregnant with children..they'll definitely hear from my lawyer when my state gets back up and running
Business response:
Thank you for the opportunity to reply to your correspondence dated 9/7/21. While We cannot share specific details in this public response, our Claims Department contacted the complainant on 9/3/21 to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Fire Claims Department 1-800-State Farm State Farm Property Casualty Company
I changed insurance company and state farm with drew my payment which they shouldn't have and it's been over a month and still no refund.
State Farm is worthless. If you have this insurance...drop them immediately before you need to file a claim. They will only pay a fraction of the repair bill, leaving you with the remainder. In my case, nearly 2000 dollars. I have been a loyal State Farm customer since 1979...and that means nothing. When I complained, and stated I was contemplating dropping my coverage with them, they said ; "that's your prerogative " These sons of bitches care only about profits, and could care less about their customers. ****State Farm! Th... read more
Frequently asked questions about State Farm: Lanny Norris
How is State Farm: Lanny Norris rated?
State Farm: Lanny Norris has a 1.2 star rating with 460 reviews.
When is State Farm: Lanny Norris open?
State Farm: Lanny Norris is closed now. It will open tomorrow at 8:30 a.m.
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