This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Stanley Steemer
- Carpet Cleaning
- Carmel, IN
About this business
Stanley Steemer is proud to provide professional residential and commercial cleaning services in and around Carmel, cleaning carpet, hardwood, tile and grout, area rugs, oriental rugs, furniture, natural stone, cars, boats and RV’s. We started with one man, a van and a vision. 70 years later, Stanley Steemer is the leading residential and commercial cleaning company—we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to remove... read more
Location details
4145 W 99th St, Carmel, IN, 46032, United States
Get directions
RecommendedRyan showed up exactly when he said he would, took a look at the carpet and explained what he was going to do. He was very thorough and let me check each room before he moved to the next. He did an excellent job and was most polite and courteous.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean!
I hired Stanley Steemer to clean my white headboard and matrress. I paid $115, and let’s say my headboard looks the same as it did before they came. I mentioned to my cleaner that it doesn’t look clean, and he stated that it would lighten up over time. They played me. I want my money back.
Business response:
Hi Jasmine, thank you for providing us with a review on your experience using Stanley Steemer. We take a lot of pride in our Customer Service as well as the highly trained technicians that are performing the carpet cleaning, so this is definitely not how we want to handle things. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you directl... read more
I scheduled an appointment on line. It was easy and they showed up within the time window. He was pleasant and did a thorough job. We will use Stanley Steemer again.
Business response:
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean!
Great job done by Ryan from Stanley Steemer. I have had my carpets done for years with them, and they always do an excellent job!
Business response:
I can’t thank you enough for your kind review of Stanley Steemer.
I originally booked on line for 4 rooms with an estimate of $319. Technicians got here and said “No mam you only have 3 inclusive of stairs. So we can add deodorizer and price would be same as 4 rooms. Well they send the invoice after they leave to your email and I was charged for 4 rooms PLUS the deodorizer for $440 Called the office and they said technician said invoice is correct. So please get your invoice before they leave.. Would not recommend due to dishonesty
The representative was very polite and did a good job
Business response:
We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team. Thank you again for your business.
did a great job I recomend
Business response:
Thank you for this review! We're very glad to hear that the cleaning went well, and we look forward to hearing from you in the future for any of your cleaning needs.
Excellent Service Team Cleaned out our Dryer Vent of excess lint after calling ahead and arriving on time!
Business response:
Thank you for the review! We appreciate you taking the time to share your experience with us. We will make sure that the technicians are recognized for their efforts, thank you again for your business.
Great job. Brandi came out as scheduled and did a famoninal job cleaning my carpets; very professional. I will ask for her again the next time that I schedule a cleaning.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean!
Frequently asked questions about Stanley Steemer
How is Stanley Steemer rated?
Stanley Steemer has a 4.8 star rating with 4,851 reviews.
When is Stanley Steemer open?
Stanley Steemer is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com