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Stanley Steemer
- Carpet Cleaning
- Palatine, IL
About this business
Stanley Steemer is proud to provide professional residential and commercial cleaning services in and around Palatine, cleaning carpet, hardwood, tile and grout, area rugs, oriental rugs, furniture, natural stone, cars, boats and RV’s. We started with one man, a van and a vision. 70 years later, Stanley Steemer is the leading residential and commercial cleaning company—we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to remo... read more
Location details
401 S Vermont St, Palatine, IL, 60067, United States
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I had a terrific experience. They cleaned my carpets, hardwood floor & cleaned & sealed the bathroom tile floor. They took their time & everything looks great. I thought it was a little expensive for the hardwoods, given the small size of the area, but they do look very nice. Will use SS again
They are terrific. My carpeting has never been better. My floors and carpeting were done previously and feel really clean. My dining chairs were done subsequently and although old, are looking good. I highly recommend Stanley Steemer!
On time, polite and a wonderful cleaning job. Thank you so much!
I was kind of disappointed with the overall carpet cleaning. I have an older dog who has accidents on my living room carpet. I am also in a wheelchair which leaves dirt grooves all over the house. When the carpet was wet it looked good but when it dried the stains came back; I called SS and they sent 2 more guys out to redo the stains. The stains came back again and so I hope that it gets better over the next 12 months as I did buy the year's package. I wish that they had pretreated the stains because for the money I expecte... read more
Following family visits and partying with friends over the holidays it was timely to have our carpets cleaned. I received a Stanley Steemer email offering a 25% discount and scheduled an appointment. The two service representatives were respectful, courtiers and procedeeded with their cleaning task. I was asked to inspect their work and found an area that I wasn’t completely satisfied with. Without hesitation they redid the area and the job was completed with my total satisfaction. The two service representatives are outstan... read more
We had a carpet cleaning appt scheduled for the window of time between 8 and 9 am. At 9:10, no one had arrived and when I called the number listed, it was a national number who couldn't reach anyone in our area to find out the status. Around 9:20, I received a call and they said, due to weather, it would be around 9:40. They didn't show up until 10:20. The carpet cleaning went well but they didn't put the little pieces of plastic under the furniture for most of the furniture. Fingers crossed that there are no stains from the... read more
I was impressed with the next day appointment. I was in a bind and needed someone out quick. They were there for me and did a fantastic job. It did not take them all day. They were in and out, very professional. I am satisfied with their service.
If there were a 0 star rating they would receive it. Did not clean the grout in the shower at all. After they left, I spent 15 minutes of scrubbing it myself and was able to clean it noticeably. Waste of money waste of time. I shall never use their services again, such a disappointment.
I've had a carpet cleaning contract with Stanley Steemer for many years. They have always been punctual, polite and never judgmental if they happened across an occasional mistake left for them by my dogs. No complaints from this satisfied customer.
Frequently asked questions about Stanley Steemer
How is Stanley Steemer rated?
Stanley Steemer has a 4.8 star rating with 4,489 reviews.
When is Stanley Steemer open?
Stanley Steemer is open now. It is open 24/7.
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