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St. Joseph's Hospital Health Center

4.1

About this business

St. Joseph's Hospital Health Center is a 431-bed medical care institution that provides health care to the residents of 16 counties in central New York. Founded in 1869, the hospital includes a school of nursing, psychiatric emergency program and physician's office building. In addition to providing general medical and surgical care, St. Joseph's offers several specialty services, including hemodialysis, maternity and pediatric services, a separate birth center, emergency care, intensive care, wound care, dental services, su... read more

Location details

301 Prospect Ave, Syracuse, NY, 13203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1682 reviews
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Nikki H's profile image
Nikki H 
3 years ago

I was going to St. Joseph’s outpatient from 6/2019 until 11/2020, the staff at the facility is wonderful! Also if you like getting surprise bills, their billing department has no problem billing you for things you have already paid for. Their billing department is so far behind they will bill your insurance 4 month later and send you the remaining balance 6 months later! If you call and ask how much you owe they will then tell you nothing but still send you bills. They make everyone several account for billing and won’t tell... read more

Sharon Jacquin Hartel's profile image
Sharon Jacquin Hartel 
recommend  Recommended
4 years ago

Yes, but with Covid regulations it makes it difficult to find out how your loved ones are doing when they are admitted to the hospital. Often the phone to nurses station goes unanswered, then disconnects. I have tried different times within 5 hours to reach someone about my Dad who is 90 and almost totally blind. I have no idea what is going on with him. Very frustrating and I am sure he must be a little scared. There should be another way to reach loved ones. He doesn't have a working phone in his room. 

Michael Scott Fountain's profile image
Michael Scott Fountain 
4 years ago

Terrible for when it comes to recovering from back surgery. 

David Benjamin Teta's profile image
David Benjamin Teta 
4 years ago

Thanks for sending me a unreasonable hospital bill (after my insurance) due two days after Christmas you cocksuckers! I would expect no less but some extortion from a corporation filled with a bunch of useless middle management whose only purpose is to ruin people financially so they can get paid! 

Tessa Nguyen's profile image
Tessa Nguyen 
4 years ago

Healthcare in the U.S is abominable. (The costs, not the level of care). St. Joseph is part of this systematic problem. A simple ER visit will cost you thousands of dollars - the facility fee (for just using a room) is about $1400. That doesn't include the doctor fee (whom you see for 5 mins) and that 5 min alone will cost you $846. What's more, that also doesn't account for lab work, x-rays, medications you will have received. Even with insurance, until you meet your $3000 deductible, all that is out of pocket expense...the... read more

Hope Vega's profile image
Hope Vega 
4 years ago

I sent my elderly, frail family member to Saint Joseph’s for treatment of heart failure. The nurses on her floor were rude and short-tempered with me. My family member was dying and instead of receiving compassion or warmth, I felt disdain for me and for my family member, as if having a dying patient in their care was a waste of their time and energy. Palliative care was also a nightmare, attempting to bully me to go against my family member’s wishes in terms of advanced directives. If your loved one is very sick or very eld... read more

Thomas Lorenzini's profile image
Thomas Lorenzini 
recommend  Recommended
4 years ago

wonderful and caring employees. great care and professional Drs, nurses, and support personnel!!! 

Toya Beverly Bender's profile image
Toya Beverly Bender 
4 years ago

Most unprofessional hospital I have EVER been in or dealt with!!! 38 minutes on hold for 1 call today only to be clicked again. Listen to a recording over and over and over as your switched to dept to dept to only get clicked and have to call back. Calling since 5 it’s 11 and I have called a 100 times....to waiting on hold, to listening to the recording over and over as your transferred and then clicked again over and over. To going there to speak to someone since I can’t get anyone of the phone to the check in person being ... read more

Michael Murphy's profile image
Michael Murphy 
4 years ago

They only place you can go with chest pain and sit in the waiting room for 4 hrs and still have 11 people in front of you.. old lest just left with a bad bleed to the head because she couldn’t wait any more hours Up your staff, simple answer for being busy. Terrible terrible terrible.. I was told if I didn’t like the wait go to another hospital. Yup pay up and leave. 

Frequently asked questions about St. Joseph's Hospital Health Center

How is St. Joseph's Hospital Health Center rated?

St. Joseph's Hospital Health Center has a 4.1 star rating with 682 reviews. 

When is St. Joseph's Hospital Health Center open?

St. Joseph's Hospital Health Center is closed now. It will open at 9:00 a.m. 

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