Sparkling Jewellery

Hayley Stevens 

on Google

2 years ago

Terrible!! I ordered some rose gold bracelets that never come!! They said they had posted them when I emailed them over a week later then when I said no tracking has come up on Shop they then said...we are posted them first thing tomorrow!! So they lied and still never received them!! So PayPal had to refund me back! Would never order from these people again!! 

Zoe Collier 

on Google

3 years ago

Sappho gave my engagement ring a well needed face lift after my fiance was sold a ring from another jeweller that was not what it should have been. She totally redesigned my ring for me and set it in platinum and I have to say it is the most beautiful ring and we are over the moon with it! I can’t thank her enough for the work and love that she put in to it to give me the most amazing end result she is fab! 

Rob Igo 

on Google

4 years ago

Necklace clasp broke after 6 months, returned just before lock down for repair (authorised by them). Since then I've emailed over 10 times and tried calling (nobody answers). They've probably gone bust but if they've not don't order from hre as the service is terrible. We're £49 down. 

Theodor Savvidis 

on Google

5 years ago

Prices and item collection is great but there is ZERO customer service at least for the online shop! I ordered a necklace for my girlfriend in Greece and never received notifications if the parcel was dispatched or tracking id etc. I tried both to email them AND called them MULTIPLE TIMES but nada. Zero responses. I was ready to open a dispute for this order and then the parcel came to my home... We are in 2019, Sparkling Jewellery, SOME customer service is needed!