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Southgate Sonic
- Restaurants
- Southgate, MI
About this business
Location details
16270 M-85, Southgate, MI, 48195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThw Philly Steak was Amazing!
45 Minutes to even get the food. Nobody in the Drive though but yet we had to keep pressing the red button. Burnt fries and high prices for the small portions. A medium is the same size portion as a kids meal anywhere else.
Business response:
Sorry to hear we disappointed you, Derek! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
purchased a butterfinger blast tonight it barely had any butterfinger in it & what was in it was chewy like it was old.
Business response:
Hi Latasha, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
RecommendedGreat service, great tasting food. Order accuracy was perfect. Great Job !!!!
Business response:
Thanks so much for your feedback! This is what we love to hear.
RecommendedI love coming her but on july 19,2020 I ordered chili cheese fries and there was hair In my food I ate one and then saw another and me being pregnant I got sick just from the thought please make sure that hair nets or something is being used
Recommendedgood service, food was fast!
Business response:
Thanks so much for your feedback! This is what we love to hear.
Worse service ever and they workers had no gloves in or mask and took for ever with about 10 cars waiting to get are food as they were all standing around laughing and the female manager at the window was rude as all get out totally never will I waste time there ever again 100% and pace the word because I seen nothing but a joke work force at the Perrysburg location on 20!
Business response:
Thanks for reaching out to us, Kevan. We agree, this is unacceptable and we apologize. The fastest way for us to resolve this issue is for our team to file an incident report and reach out to the franchise owner to make sure they follow up with you. Can you give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can make this right?
A carhop name Heather cursed out a customer because the customer asked for another drink because there was a fly in the cup.
Business response:
Thank you for bringing this to our attention, Leeta. We strongly encourage you to contact our employee hotline: 1-800-997-6642
Ordered a footlong Coney with chili, cheese, and mustard. Was very disappointed when I got it and the bun had not been steamed and they were very stingy with the chili and cheese. It was like eating a dry bun with mustard. Trolley Stop or home for hot dogs from now on.
Business response:
Sorry to hear we disappointed you, Sharon! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Frequently asked questions about Southgate Sonic
How is Southgate Sonic rated?
Southgate Sonic has a 4 star rating with 2,009 reviews.
When is Southgate Sonic open?
Southgate Sonic is closed now. It will open on Monday at 9:00 a.m.
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