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Southgate Sonic
- Restaurants
- Southgate, MI
About this business
Location details
16270 M-85, Southgate, MI, 48195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a terrible experience last night. First of all, it appears to be company policy not to pull someone up in drive thru if there’s a wait on their order. I was the 2nd car in the drive thru. So the guy comes to my car (nice of him !) and asks me if i had the fries. I said no that’s supposed to be a sprite. No biggie. I wait and then finally get to the window. Same guy tells me my order is $8.10. Not even close to my total. I tell him this and then he’s gone from the window for a bit. He comes back and has the correct total.... read more
Business response:
Hi Alicia, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
Recommendedgreat munchies particularly on a lazy afternoon!
RecommendedThis store is amazing they always get my order correct the food is always awesome. It’s a 20 min drive for me to this location and always worth it plus They take care of their first responders. Thank you Sonic Team in Westmoreland on HWY 52.. great job
Business response:
Thanks for sharing, Wesley! We can't wait to see you soon.
Went to 2 stalls. No one answered. Waited 30 minutes while they just sat inside and looked at me and laughed. I was getting the food for my son on his lunch break, so now he goes back to work with no food. Absolutely disgusted by the behavior and laziness of the employees I watched completely ignore me. Probably why you work there, I know I wouldn’t hire you. I think your food is disgusting so, no loss for me.
Business response:
Sorry to hear we disappointed you, Sharon! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Recommendedthey had wonderful customer service
Business response:
Thank you so much for sharing!
How does this place pass health inspections???
Business response:
Sorry to hear we disappointed you, Josh! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Zero star if I could. Multiple employees not wear facial coverings, including the person who brought our food and got right at my car window. I could see people preparing food with no mask on. Ridiculous.
Business response:
Sorry to hear we disappointed you, Sarah! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
I ordered my food via app ahead of time, asked for the condiments on there as well. Well after we dug thru the bags we realized the sauces weren’t in there and we didn’t have a fork to eat with either. I pushed the red button and asked for ketchup, and the reply we got was we aren’t doing stalls, I said okay but we didn’t get any of the sauces we ordered. The lady was rude and said FINE, we waited 5 minutes no one came out. We also was served burnt buns, and cold chicken wings ...highly upsetting since we drove over a hour t... read more
Business response:
Sorry to hear we disappointed you, Ann! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
RecommendedGreat Service and Food!!!!
Frequently asked questions about Southgate Sonic
How is Southgate Sonic rated?
Southgate Sonic has a 4 star rating with 2,009 reviews.
When is Southgate Sonic open?
Southgate Sonic is closed now. It will open on Monday at 9:00 a.m.
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