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Southgate Sonic

4.0

About this business

Location details

16270 M-85, Southgate, MI, 48195, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,009 reviews
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Sally J VanHorn Estep's profile image
Sally J VanHorn Estep 
recommend  Recommended
5 years ago

Great service and outdoor seating. 

Business response:

Thank you so much for sharing! 

Jennifer Van Vorhis's profile image
Jennifer Van Vorhis 
5 years ago

Slowest service I have ever seen at a drive thru. 20 minutes for two slushes and a cherry limeade. Save your time and pay a little more elsewhere. 

Business response:

We're so sorry we kept you waiting. Thank you so much for letting us know. 

Jessi Caldwell Davis's profile image
Jessi Caldwell Davis 
5 years ago

Worst. Sonic. Ever. Ordering on the app and going to pick up is not helpful when you still have to wait 30 minutes for your order, and another 10 to get the condiments you requested that didn’t come in your order. I have never had a good experience here. I hoped ordering on the app would be better, but I think it’s actually worse. The clear the screen about 20 minutes before you actually get your food, so then you have no way to track your order at all. 

Business response:

We're sorry to hear you had a negative experience with one of our locations. If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time. 

Raquel Lapulapu Bandoquillo's profile image
Raquel Lapulapu Bandoquillo 
recommend  Recommended
5 years ago

Delicious foods and also the caramel shake 

Business response:

Thank you so much for sharing! 

Stacey Kossiver's profile image
Stacey Kossiver 
recommend  Recommended
5 years ago

Lucy our server was fantastic Thanks Lucy you really made my day. The kids lived you too. 😁. 

Business response:

We're so happy to hear about your experience, Stacey. Thanks for sharing! 

Carol Ward's profile image
Carol Ward 
5 years ago

have ice cream they are always out of ice cream 

Business response:

Hi Carol, we are sorry to disappoint you and appreciate you letting us know. 

Hunter Berry's profile image
Hunter Berry 
recommend  Recommended
5 years ago

I had amazing customer service! The woman who took my order was so so so so patient with me! 

Business response:

We're so happy to hear about your experience. Thanks for sharing! 

Sandy Lintker's profile image
Sandy Lintker 
recommend  Recommended
5 years ago

Always great friendly service! 

Business response:

Thank you so much for sharing! 

Dawn Michelle's profile image
Dawn Michelle 
5 years ago

No cheese for dipping and pretzel was dried up! I only like the drinks since the drive thru operator was rude, face mask around her neck and unkempt sloppy attire! 

Frequently asked questions about Southgate Sonic

How is Southgate Sonic rated?

Southgate Sonic has a 4 star rating with 2,009 reviews. 

When is Southgate Sonic open?

Southgate Sonic is closed now. It will open on Monday at 9:00 a.m. 

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