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Southgate Sonic

4.0

About this business

Location details

16270 M-85, Southgate, MI, 48195, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,009 reviews
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Pamuela ButterflyPrincess Stokes's profile image
Pamuela ButterflyPrincess Stokes 
5 years ago

If Bluffton has a mask ordinance then why is this only place so far I've seen where employees are not wearing masks in Bluffton??? Myself, family, or friends will not be eating here again where the establishment is not following the rules. This also shows that the establishment does not care about the customers health. Covid-19 is real. This needs to be reported.. Also they took our food to the wrong car and didn't give us all our drinks. Smh. This was a mess. 

Business response:

Hi there, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc. 

BeBe Bottoms's profile image
BeBe Bottoms 
recommend  Recommended
5 years ago

cherry limeade frozen limeade grill chicken sandwiches 

Business response:

Thank you so much for sharing! 

Crystal Tasby's profile image
Crystal Tasby 
5 years ago

Racial comments made by manager 

Wortin Westerheide's profile image
Wortin Westerheide 
5 years ago

the drive thru and pick up food is ridiculous slow never again bad service 

Business response:

we are so sorry that this happened and appreciate you letting us know! 

Brittanie Lewis's profile image
Brittanie Lewis 
5 years ago

Very rarely does this Sonic ever get everything right! They even mess up drinks or give you hot ones. I will no longer go here. I would rather drive 20 minutes to Martin than worry about this one getting everything right! 

Business response:

We're sorry to hear you had a negative experience with one of our locations. If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time. 

Turondra TC Green's profile image
Turondra TC Green 
5 years ago

RUDE!!! Anytime I go after 4 the service is horrible!! The person answering the drive thru always acts as if your an inconvenience and constantly blows into the speaker when you ask for something! I’m sorry that my .82 water was a problem for you to make! They should just close at 5 because their night crew SUCKS!! Manager included!!! 

Business response:

Thank you for bringing this to our attention, Turondra. We strongly encourage you to contact our employee hotline: 1-800-997-6642 

Catrina Evans's profile image
Catrina Evans 
5 years ago

BLT on Texas Toast Might as well not even butter the bread because it’s white. 

Business response:

Hi Catrina, we are sorry to disappoint you and appreciate you letting us know. 

Teri Smith Steichen's profile image
Teri Smith Steichen 
5 years ago

Customer service was awful. The impression is they have more important things to do than help customers due to how they were on the intercom. Unfortunately my fiancé loves their Route 44s. Should have chose McDonalds I guess. 

Business response:

Sorry to hear we disappointed you, Teri! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time. 

Kristin Grodi's profile image
Kristin Grodi 
5 years ago

came to have dinner. pull into stall then told sorry no orders in car spots either have to order online or go through drive thru. placed order and waited longer than normal. fries were cold. see many people leave as line was crazy. no signs to tell people drive thru or online only... 

Business response:

Sorry to hear we disappointed you, Kristin! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time. 

Frequently asked questions about Southgate Sonic

How is Southgate Sonic rated?

Southgate Sonic has a 4 star rating with 2,009 reviews. 

When is Southgate Sonic open?

Southgate Sonic is closed now. It will open on Monday at 9:00 a.m. 

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