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Sofi at 3rd
- Apartments
- Long Beach, CA
About this business
Location details
225 W 3rd St, Long Beach, CA, 90802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Verified Renter The staff here is great. But the owners are reluctant in doing major care in community areas (ie.hallway, entrance). The smell of dog urine is bad especially on warmer days.
Business response:
Thank you for your kind words about our team and for sharing your feedback. We completely understand your concerns about the hallway and entrance areas. Our team has been working hard to address these issues through regular cleaning and stronger pet-care reminders, while also submitting detailed improvement requests for ownership review. Projects like this take time to approve, but please know your feedback helps us advocate for continued upgrades. We appreciate your patience and are glad you’re noticing the progress with th... read more
Verified Renter My experience here is amazing and its like living in three or four different homes in my unit. It gives a condo, townhouse, hotel, and a timeshare place vibe, not just an apartment vibe. I love it!
Business response:
This just made our day — because feeling like you're on vacation at home is exactly the kind of comfort we hope to create! If it feels like a condo, townhouse, hotel, and timeshare all rolled into one... we must be doing something right ?? Thanks for the kind words and for bringing such great energy to the community. We're so happy you're loving it here! ????
Verified Renter I was able to move in quick and easy thanks to management talk and easy layout of the phone application process. Love to use all amenities here and haven’t seen to have an issue. Tenants are respectful and the area is super great since it’s close to downtown life.
Business response:
Thank you for the 5 stars and for sharing your feedback! We love knowing that our residents are enjoying their homes and the community. It excites our entire team to see you happy at Elevate!
High rent Thrash shoots for 3 weeks have not been emptied Causing hallways to smell like complete garbage. Management will not respond to any emails or complaints to fix any issues in apt. No hot water for days on end management refuses to fix.. management disrespectful to tenants.. mold on walls causing me to clean constantly.. hallway carpet full of stains … pet urine constant… car break ins normal inside secured garage.. parcels stolen frequently… again thrash shoots completely disregarded causing fire hazard and health p... read more
Business response:
Hello, we want to understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, our intent is focused on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us at your earliest convenience.
Always quick, professional,... (Verified Renter) Always quick, professional, and problem solving.
The Staff is... (Verified Renter) The Staff is great & has been consistent compared to when we moved in 3 years ago. I wish all the apartments were the same as far as upgrades go but I understand that is dependent upon vacancy. Ours was remodeled 3 years ago or so but I know there are more improved apartments in the building. It would be nice if it was all hard wood flooring & no carpet. The washer & dryers are better than before however still not the best & it gets very expensive. Apart from those details, we've been happy ... read more
So far so... (Verified Renter) So far so good. Other than other tenants allowing their dog to poop in the hallways things have been uneventful.
It' very clean... (Verified Renter) It' very clean and put together. The employees are great!
It looks very... (Verified Renter) It looks very clean and seems to have an attentive staff which is great!
Frequently asked questions about Sofi at 3rd
How is Sofi at 3rd rated?
Sofi at 3rd has a 3.7 star rating with 194 reviews.
When is Sofi at 3rd open?
Sofi at 3rd is open now. It will close at 6:00 p.m.
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