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Smokey Bones Bar & Fire Grill

4.2

About this business

Founded in 1999, Smokey Bones Barbeque & Grill is a casual dining restaurant that combines authentic American barbecue with a rustic, mountain lodge decor. It is a part of Darden Restaurants, which also operates Red Lobster, Olive Garden Italian Restaurant, Bahama Breeze and Season s 52. With annual sales of more than $330 million, Smokey Bones Barbeque & Grill has been a winner of multiple barbecue and culinary competitions. It serves a variety of appetizers and desserts, as well as lodge salad, tomato, cucumber and onion s... read more

Location details

7725 Reynolds Rd, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,353 reviews
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Mary Vokurka's profile image
Mary Vokurka 
8 years ago

As always food was fabulous. My only complaint was that we ordered soup and salad as appetizers and they never came. Our food came first. This hasn't been the first visit this has happened. Make sure the kitchen is following the ticket. Just less money for the restaurant because I don't want my appetizers after my meal. 

Shannon Lynch's profile image
Shannon Lynch 
8 years ago

My service was terrible. Won't be back. � Didn't have anyone over for 20 minutes. 

Business response:

Hi Shannon Lynch, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Kadryn McPherson's profile image
Kadryn McPherson 
8 years ago

This is my favorite BBQ place, and Bobby (our server) was so much fun!! I had been having a horrible day and was cranky, and Bobby had my husband and I cracking up the entire time! Plus, the pulled pork was A+++ as always. Can't wait to come back! 

Darrin Spragg's profile image
Darrin Spragg 
8 years ago

Awesome food! Staff was decently friendly. Food was fast. Would go back time and time again! 

Kennidy Barnicoat's profile image
Kennidy Barnicoat 
8 years ago

I tried for the first time yesterday and it was AMAZING ! Food was great!! Tasted awesome came out fast! Our waitress was fast and very friendly best server we have had in a long time! Defiantly going back. 

Rachael Mercer's profile image
Rachael Mercer 
8 years ago

The bacon ranch salad dressing was THE BEST I've ever had!!! I wish they could sell it! Service was really good, a little miscommunication about our order, but very polite and eager to please 

Ilya Viner's profile image
Ilya Viner 
8 years ago

Service level and food quality went down since our last visit ( Mother's day). 

Business response:

Hi Ilya Viner, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Lisa Armstrong's profile image
Lisa Armstrong 
8 years ago

Service was excellent once we got a server, the food ended up giving me food poisoning unfortunately 

Business response:

Hi Lisa Armstrong, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Jasmyn Mariah's profile image
Jasmyn Mariah 
8 years ago

If i could rate this place a 0 I would. The server/bartender was rude, our order was missing numerous things, my wings were burnt then they tried to cover it up with sauce and the manager tried to tell me that that's how their wings are, when I've had them many times before and they were never burnt like that. Service was very slow. Food was not good at all. I wouldn't recommend this place to anyone, save your money and go somewhere else. Absolutely disgusted. This place charges too much for awful food. 

Business response:

Hi Jasmyn Mariah, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Frequently asked questions about Smokey Bones Bar & Fire Grill

How is Smokey Bones Bar & Fire Grill rated?

Smokey Bones Bar & Fire Grill has a 4.2 star rating with 3,353 reviews. 

When is Smokey Bones Bar & Fire Grill open?

Smokey Bones Bar & Fire Grill is open now. It will close at 6:00 p.m.  

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