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Smokey Bones Bar & Fire Grill
- Sports Bars
- Mentor, OH
About this business
Location details
7725 Reynolds Rd, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As always food was fabulous. My only complaint was that we ordered soup and salad as appetizers and they never came. Our food came first. This hasn't been the first visit this has happened. Make sure the kitchen is following the ticket. Just less money for the restaurant because I don't want my appetizers after my meal.
My service was terrible. Won't be back. � Didn't have anyone over for 20 minutes.
Business response:
Hi Shannon Lynch, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
This is my favorite BBQ place, and Bobby (our server) was so much fun!! I had been having a horrible day and was cranky, and Bobby had my husband and I cracking up the entire time! Plus, the pulled pork was A+++ as always. Can't wait to come back!
Awesome food! Staff was decently friendly. Food was fast. Would go back time and time again!
I tried for the first time yesterday and it was AMAZING ! Food was great!! Tasted awesome came out fast! Our waitress was fast and very friendly best server we have had in a long time! Defiantly going back.
The bacon ranch salad dressing was THE BEST I've ever had!!! I wish they could sell it! Service was really good, a little miscommunication about our order, but very polite and eager to please
Service level and food quality went down since our last visit ( Mother's day).
Business response:
Hi Ilya Viner, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
Service was excellent once we got a server, the food ended up giving me food poisoning unfortunately
Business response:
Hi Lisa Armstrong, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
If i could rate this place a 0 I would. The server/bartender was rude, our order was missing numerous things, my wings were burnt then they tried to cover it up with sauce and the manager tried to tell me that that's how their wings are, when I've had them many times before and they were never burnt like that. Service was very slow. Food was not good at all. I wouldn't recommend this place to anyone, save your money and go somewhere else. Absolutely disgusted. This place charges too much for awful food.
Business response:
Hi Jasmyn Mariah, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant.
Frequently asked questions about Smokey Bones Bar & Fire Grill
How is Smokey Bones Bar & Fire Grill rated?
Smokey Bones Bar & Fire Grill has a 4.2 star rating with 3,505 reviews.
When is Smokey Bones Bar & Fire Grill open?
Smokey Bones Bar & Fire Grill is closed now. It will open on Monday at 9:00 a.m.
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