This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Slomin's
- Security Systems
- Severn, MD
About this business
Location details
1321 Mercedes Dr # C, Ste P, Severn, MD, 21076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother died several weeks ago and her house alarm went off, although it was not set. We could not turn it off, despite entering the correct code. The outside alarm was blaring, obviously disturbing the neighbors. I called ******** and although they confirmed she was a customer and had her address on file, they refused to provide help of any kind because i didn't have her code word. The only way I could get assistance was to file certain paperwork. When I explained this was urgent, and that my mother had died, they kept re... read more
If you are thinking about using ******** for oil service, THINK AGAIN! I signed up for annual service last Oct and have regretted ever since. They have awful customer service who seem inept and are unable to help you with anything. Back in April, I asked them to put a hold on my oil since I don't need a full tank for the summer since I only use oil for heat. They agreed, but sure enough they came and filled the tank today anyway. I said they agreed to put a hold and even sent me a letter saying that if I run out or pipes fre... read more
Horrible Company. They really changed, used to be good. They are not understanding in today's economy. Go to a small place, better service, hold ************** You cannot get in touch with a person at all!
Horrible! I made the severe mistake of wandering onto their website Sunday night. Apparently, their system collects all the info of the "lead" from their website, ncluding name, address, phone#. They set up an account, including an account#, without your permission. When you call, they say they will remove your# and put it on Do Not Call. And the very next day, you get another call. They are a pack of liars because they all tell you that won't get more calls. They told me I had an account# but refuse to give it to me. And al... read more
Beware of ******** purchase a set amount of oil at a specified price contract. That is what I did, contracting for 400 gallons at a rather high price while prices were rapidly rising due to the Ukranian war and other factors. It looked like a good decision, until it wasn't. Oil is now $1.60 to $1.80 cheaper on the spot market. OK, so I gambled and lost, I can accept that. but I was led to believe that any oil delivered above the 400 gallons would be charged at the current market rate. I only need around 40 gallons to fulfill... read more
Continued delivering oil after I called to cancel contract. The woman I spoke with on the phone said she was not canceled my entire contract because I had a boiler service the following month. However, she was going to make sure I get no further oil delivery. They delivered oil anyway, I called to have them adjust the price at the very least and ******* said I never called and hadnt called since December which was a complete lie. Then ****, another supervisor refused to talk to me and refused to help. Steer clear!
This Company PREYS on ELDERS! My Mother's House is empty ,as she now lives in a ****************** After getting the house ready for selling , we discovered the OIL burner was NOT working in Nov. 2022 just after a SLOMINS delivery. I promptly paid the bill and told the customer service rep that we are having to rebuild the entire Heating system and to PLEASE not deliver any more oil until the rebuild is completed. I called customer service every 2 weeks to explain. It took 2 months to complete so NO oil was used in that time... read more
Left me with no oil because of a ****** payment that I had made but did not clear yet. This was the balance due on an oil delivery. The payment is out of my bank account but does not appear in their books They have the slowest billing system in the universe. Meanwhile, I am left with an empty tank and I think they busted the burner. I am seriously considering contacting a lawyer. They breached my contract as far as I am concerned. My household confined to one room with a space heater. I would never recommend this company.
Just recently signed up with Slomins for oil and a one year service contract at the end of November 2022. Worst decision ever. Their list of events that qualify as emergency mean nothing to them. I called 4 times to inform them of a soot issue. Each time I called back was because a new issue arose on top of the soot (black smoke from the chimeny, smell of burning plastic/rubber, no heat). First time they couldnt get someone to ** until Tuesday (called on a Saturday morning), second call they squeezed ** in for Monday but tha... read more
Frequently asked questions about Slomin's
How is Slomin's rated?
Slomin's has a 1.3 star rating with 138 reviews.
When is Slomin's open?
Slomin's is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com