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Sleep Central

4.8

About this business

Location details

104 Cs-1000, Murray, KY, 42071, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,825 reviews
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Robert P.'s profile image
Robert P. 
2 years ago

Lexi is the lady that I chatted with online. I first requested a unit that is no longer available. She was very helpful in finding an alternative style mask. To Lexi's Manager: She deserves a big pay raise, at least 30%. 

Jim S.'s profile image
Jim S. 
2 years ago

Lexi was very helpful. Answered all my questions and the order for replacement supplies was ordered in minutes. There was a 9 minute wait on the phone and decided to give this a try and it was really worth it 

Sidney B.'s profile image
Sidney B. 
2 years ago

Chelsie, My contact person at sleep central provided me the best customer service I have ever received. She said she would call me back and did. Chelsie said that she would even come early to work to solve my issues to ease my concerns. As of Friday, July 29, 2022, she is still trying get a firm commitment that I will receive the supplies I need. Kudos Sid B. 

Hilda B.'s profile image
Hilda B. 
2 years ago

It had been a while since my husband and I received our replacement supplies. After numerous times calling Rotech and leaving my phone number and receiving no call backs (or my phone thought is was a spam call), I decided to contact someone on chat. Within a couple minutes the customer service rep, Samantha C. fixed my account. I had an old account balance that had been paid but my account did not reflect that. She reactivated my account so I could order my supplies. She transferred me to Alex at Sleep Central. She was... read more

Stu D.'s profile image
Stu D. 
2 years ago

A mistake was made regarding the shipment of a recent supply order, Rotech was not responsive, but their order-processing company, Sleep Central at sleepcentral.com, was fabulous. I used the chat feature and within just a few minutes -- which is lightning speed for chat! -- the rep, Shayna, saw the problem, apologized, and initiated a new shipment. She was quick, articulate, knowledgeable, and totally professional. And in the future, I can go directly to them to initiate new orders. This will allow me to stay with Rotech as ... read more

Robert S.'s profile image
Robert S. 
2 years ago

I spoke with Lexi today and I was very satisfied with her service. I was even able to see a picture of the supply that I was ordering to make sure it was exactly what I wanted. Thank you for answering all of my questions.  

Angela R.'s profile image
Angela R. 
2 years ago

Laura C was so helpful when ordering supplies and finding out my charges on my account 

Bill G.'s profile image
Bill G. 
2 years ago

Brittany.G was very helpful fixing an issue with my order 

Rita L.'s profile image
Rita L. 
2 years ago

So very pleased with Krystal C's online help with my order. It took only a few minutes and problem was solved. 

Frequently asked questions about Sleep Central

How is Sleep Central rated?

Sleep Central has a 4.8 star rating with 5,825 reviews. 

When is Sleep Central open?

Sleep Central is closed now. It will open on Monday at 8:00 a.m. 

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