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SIteLock
- Software company
- Scottsdale, AZ
About this business
Location details
8701 E Hartford Dr #200, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Alex Hebert is the man! He is diligent about alerting me to any issues that have arisen, is incredibly responsive, and is understanding when I ask a plethora of questions. Alex is a professional in every sense of the word. I am a true fan of Sitelock and feel that my site is safe under your watchful eyes. Thank you so much!
Business response:
Thank you, Cindy, for taking the time to leave a review. We enjoyed working with you just as much. Let us know if we can help with anything in the future!
Great customer service!
Business response:
Thank you, Barbara, for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience.
Brooke Whitten and Corinna Rodriguez-Anselmo were terrific. I had a lot of questions regarding the necessity for this service, and they were both extremely patient, courteous and knowledgeable. In an era where "bros" rule the tech world, even those who think they are helpful are often impatient with older entrepreneurs - or worse, they are sexist. Even with all of that, these two women are standouts. They should be training others in customer service!
Business response:
Welcome to the SiteLock family, Liz. Thank you for leaving us such a wonderful review! Your feedback is extremely important to us, and we’re happy you’ve had a positive experience.
SHe was wonderful, went above and beyond to help me with my situation Thank you!
Business response:
Thanks for the great review, Amy! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
Very helpful and willing to talk through any questions I had.
Business response:
Thanks for the great review, John! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
The service, value and follow up they provide is very helpful to us a small business with limited knowledge and time to devote to keeping us up to date. We are very pleased to have their service.
Business response:
Thank you, Sherri, for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience.
I'm happy with this service. The coverage is good and customer service is excellent. My only negative mark is in changing services. You sign a contract for a year and if you want to change or cancel the service -- even a week before your contract is up -- the penalty is the full year of charges.
Business response:
Thank you, Therese, for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience.
Helpful and fast service!
Business response:
Thank you, Nathan, for taking the time to leave a review. We enjoyed working with you just as much. Let us know if we can help with anything in the future!
I have loved working with the folks at SiteLock. I feel that my website secure, and the troubleshooting team has been great!
Business response:
Thank you, Kitty, for joining the SiteLock family! We’re grateful for your customer loyalty and appreciate your business. Let us know if we can be of further assistance.
Frequently asked questions about SIteLock
How is SIteLock rated?
SIteLock has a 4.3 star rating with 670 reviews.
When is SIteLock open?
SIteLock is closed now. It will open on Monday at 9:00 a.m.
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