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8701 E Hartford Dr #200, Scottsdale, AZ, 85255, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The reps at SiteLock do such a great job taking a complicated matter and explaining it real terms that I understand. I spoke with Devin today and he was very helpful in getting my billing sorted out!
Business response:
Thanks for the great review, ****! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
Devin was very helpful in explaining what risks our non-profit would take if we removed SiteLock from our site. It's worth the small monthly fee for piece of mind on our site and knowing our visitors are safe as well. Thank you!
Business response:
Hi *****! Your awesome review made our day! We strive to deliver great customer experiences and we’re glad to know you’ve had a positive one.
Since I've had SiteLock I've had no security problems. Previously I'd been victimized by a phishing expedition.
Promptly performed a thorough job of cleaning up our website after a malware attack. Timely updates were sent to us throughout the process and customer service was always readily available with little or no wait time. Followed up after the process was complete and continues to do a good job of protecting our website from further attacks.
Business response:
Thanks for the great review, *****! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
Devin provided me with excellent service today. He helped me resolve a 3 month old issue that I was unsure of how it would be resolved. He restored my confidence in Site Lock and the services I am being offered. He also offered to assist me with future issues I may encounter.
Called about cancelling service on one of my hosted sites. Sitelock responded very quickly and took care of the issue.......even credited back the charge. Super nice on the phone and very helpfull!!!!!! AWESOME!!!!!
Business response:
Thank you (customer) for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience.
The reps at SiteLock are efficient, personable, and easy to work with. Their service is reliable and easy to keep up with and check progress. I have had a great experience so far and would definitely recommend!
Business response:
Thanks for the great review, ****! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
I had my website compromised a few months ago, and Sitelock has done a great job at ensuring it doesn't happen again. Customer service is always very helpful, friendly and quick. I also like that they send regular statistics so you can see what they helped protect your website from. My only qualm is the expense - this isn't my primary website anymore, so it's hard to justify the expense. That said, I also don't want my website link to be infected with malware that takes visitors to other dangerous sites, like it was before. ... read more
Called to update my billing info. No wait time, super friendly service, was all set in just a few minutes!
Business response:
Thank you, *****, for taking the time to leave a review. We enjoyed working with you just as much. Let us know if we can help with anything in the future!
SIteLock has a 4.3 star rating with 670 reviews.
SIteLock is closed now. It will open on Monday at 9:00 a.m.
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