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Simoniz Quick Lube
- Car Wash
- Kansas City, MO
About this business
Location details
2020 Burlington St, Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I have been a customer with this car wash before it was Kevin’s. I have never had any complaints then or since it has been Kevin’s until 10/13/19. I renewed my unlimited service and the first time using it(same day) my suv was damaged. I filled out form given to me by employee on duty. On 10/17 I met with Mgr., Luke. He explained company policy and asked me to get repair estimate. I did and later stopped by and gave it to him. As of today, 11/12, no word. After all of this I really wasn’t expecting anything. But what really ... read more
Not responsive to request to cancel membership and charged my account despite my request days before the charge was due. Nor will a live person answers the phone.
First and last time I’ll ever go here, we needed a wash and we were in the area so we stopped, my father was driving and said “here we go” and I just thought he was being over dramatic, wow was I wrong! I have never felt so uncomfortable trying to be pushed into a car wash let alone sold anything, we told the attendant NO at least 6 times... and every time he came back with a more rude remark or comment about why we are spending money today to wash our truck but don’t want to pay monthly.... well maybe it’s because we aren’t... read more
I had my antenna broken off and side view mirror hit on the bay of the wash. I filed a report with the attendant. He stated that he was submitting to supervisor to get a repair to my antenna. This was three weeks ago. No one has contacted me or reached out. I have left two emails with them this week and no return. I feel that this is negligent in the customer experience and would not recommend them because of the non communication to repair my vehicle damage.
RecommendedI have to say this place is more than a Car wash with everything you need to detail the inside too! Love this place 😎
The WORST customer service and business in the area. The phone line's don't even go through...Avoid this dupe.
The washes are great but LAY OFF THE UNLIMITED PASS HARD SELL. I politely say no thanks 2-3 times before I have to get stern. And the amount of time I sit in line why they try t sell it to others is just stupid. Let it go. I get your business model but you’re starting to make people mad.
I don't live in the area but occasionally, when I am, I want to get the car washed. please stop badgering me about this monthly pass! I said no the first time, and the second, and the 15th time the guy asked.... I. just. want. one. wash.
I have been coming to this location for a little over 2 years now and I just received the best customer service so far from Gerardo Flores. Thank you for making my visit very pleasant.
Frequently asked questions about Simoniz Quick Lube
How is Simoniz Quick Lube rated?
Simoniz Quick Lube has a 4.4 star rating with 136 reviews.
When is Simoniz Quick Lube open?
Simoniz Quick Lube is closed now. It will open at 8:00 a.m.
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