This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Shine Solar LLC
- Home Services
- Rogers, AR
About this business
Shine Solar is one of the fastest-growing solar companies in Arkansas. We help homeowners move away from renting their power to owning it. We do this through rooftop solar. We are fanatics about customer service and our reputation reflects that.
Location details
5214 Village Pkwy #100, Rogers, AR, 72758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I HAD SOLAR PANELS INSTALLED ABOUT A YEAR AND A HALF AGO. OVER A MONTH AGO WE SPOTTED A LEAK IN OUR DINING ROOM AND SHINE SOLAR WAS OUT QUICKLY AND SAY THEY FIXED IT. TIME WILL TELL. IN THE MEANTIME AFTER MULTIPLE CALLS AND OVER A MONTHS TIME THE SPOT ON OUR CIELING STILL HAS NOT BEEN PAINTED AND WE NOTICED LAST NIGHT WE HAVE ANOTHER LEAK IN OUR ENTRY WAY. THEY ALSO TOLD ME THAT THE SYSTEM WAS MADE FOR 105% PRODUCTION VS USE - NOT TRUE. I WANT THE PANELS REMOVED IMMEDIATELY, A NEW ROOF, MY CEILING PAINTED AND A FULL REFUND.
Business response:
Mark, we will definitely be fixing the leaks and repainting any drywall needed, per our workmanship warranty. We can and always will guarantee our systems production. When your system was initially purchased, it was discussed that trees would need to be removed/trimmed in order to see the most benefit from your system. It doesn't seem those trees were removed or trimmed, which is why you are not seeing the most output possible from your system.
The company pitched the cost of system to completely cover my electric usage. The system was over $30,000. My current utility bill averaged around $120 per month. They pitched their project would result in a monthly bill from the electric utility of $0. The company had me apply for a loan for the project pending credit approval and project acceptance by the utility company. After I approved to start the project, the utility company was contacted by Shine Solar and I received the utility company's estimates for utility bill a... read more
Business response:
Steven, after reviewing the conversations you had with your energy consultant, there was no expectations set of what your bill would look like after solar. This is due to the fact that you had just recently moved into your home, and we did not know what your energy needs would look like on an annual basis. We followed our standard protocol and presented you with an average sized system that would provide power to your home, possibly all of the power to your home, depending on your consumption. I do apologize if anyone was ru... read more
ShineSolar has been great to work with. They took all the worry and stress out of the whole process. They are a professional company and have a great staff that kept us updated on the whole process.
Business response:
Thank you, Bennie! We really appreciate the feedback.
I enjoyed the whole process with Shine Solar. They made the purchasing of our panels very easy. They are very professional and they have the best price and guarantee that I have found. The install was quick and we have seen a reduction of our electric bill in the amount of about $200. So I am very pleased.
Business response:
Thank you, Debbie! We really appreciate your feedback.
Totally professional, extremely helpful at every step of our install process!
Business response:
Thank you, Janet! We really appreciate it.
We are very happy with Shine Solar. They were quick to come and install the panels.It has done everything they told us it would do. I highly recommend Shine Solar. DeborahSweat and James ********
Business response:
Thank you, Deborah! We really appreciate it.
If my wife and I could give this 6 stars, we would. Shine Solar has better customer service than AMEX and USAA combined, we have never been in the dark on what is going on with our solar system, and we got exactly what we paid for. If you are just looking for a simple purchase, this is not the company for you. If you are looking for a PARTNERSHIP, however--for people that care about you as a fellow human and will go the extra mile for you every step of the way . . . then Shine Solar needs to be your one and only stop for Sol... read more
Business response:
Thank you, Corey! We really appreciate it.
I found this company to be very professional, they answered all my questions completely, guided me through everything start to finish. The installation crew was fast, went over the whole process of installing and the equipment. I recommend them without hesitation. I don't think you can find a better company for Solar power.
Business response:
Thank you, Bryant! We really appreciate the feedback.
Great company would recommend them highly.very efficient and explained everything about the system to us
Business response:
Thank you, Douglas! We really appreciate the feedback.
Frequently asked questions about Shine Solar LLC
How is Shine Solar LLC rated?
Shine Solar LLC has a 4.8 star rating with 1,027 reviews.
When is Shine Solar LLC open?
Shine Solar LLC is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com