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Sheridan Nissan, L.l.c.

4.3

About this business

Location details

114 S Dupont Hwy, New Castle, AR, 19720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.3277 reviews
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Justin DaRosa's profile image
Justin DaRosa 
4 years ago

Go see Joe? I would run from Joe as fast as I can. It is a shame really, because senior leadership turned a seemingly perfect, enjoyable car-buying experience into an absolute nightmare. I want to start off by saying that Bob (our Sales Consultant), Matt (our used-car Sales Manager), and Tiffani (our Finance Manager) were unbelievable, and a pleasure to work with. Anyway…Full disclaimer: I am a Massachusetts resident and was looking to purchase a very specific 2019 Acura ... Continue Reading 

Joanne Johnson's profile image
Joanne Johnson 
recommend  Recommended
4 years ago

They are on time with appointments, friendly & courteous. Nice atmosphere in the waiting area. 

Richard Lancaster Sr.'s profile image
Richard Lancaster Sr. 
recommend  Recommended
4 years ago

Sheridan Nissan has never been too busy to schedule my vehicle for the work I needed to have done. You can speak with a real technical expert about your car problem . And they give surprisingly accurate estimates. 

Stacey Boyles's profile image
Stacey Boyles 
4 years ago

Service dept was supposed to check my battery fuse. 2 weeks later i'm told I need transmission, front axels, torque converter, and other random parts. $4200 for services I didn't ask for and $1400 was just the diagnosis 

Business response:

Stacey, I'm sorry that you have had a frustrating experience. There are periodically situations where cars require more work than people expect when they bring them in. If there is some way I can help please reach out to me directly. - Chip Sheridan 302-319-2951 csheridan@sheridanautogroup.com 

Anthony Clemente's profile image
Anthony Clemente 
4 years ago

I purchased my 2016 Nissan Rogue from Sheridan Nissan in New Castle, Delaware on 10/26/2019 as a certified pre-owned vehicle. I brought my vehicle in for a standard service on February 12th 2021 to perform an oil change and CVT transmission flush. While it was there the service department said they found my rear hub was in need of replacement, but ensured me it was not covered under warranty. Not even the 100,000 mile powertrain, which a rear hub is absolutely part of the pow...Continue Reading 

Mary Kretschmer's profile image
Mary Kretschmer 
recommend  Recommended
4 years ago

I booked an appointment for service (needed remote key made, which required parts & service to reprogram all keys. I also got free car wash. All of this was done in under an hour & was about $80 cheaper than another Nissan dealership in the state. Only problem I had was with clicking on GPS directions from map on website. Staff was very friendly, professional & answered all of my questions both in person & when booking my appointment. Highly recommend. 

Business response:

Mary, thanks for posting about your experience. Glad to hear we were affordable and got you in and out. Thanks for letting others know! - Chip Sheridan 

Penny Martin's profile image
Penny Martin 
recommend  Recommended
4 years ago

Professional, timely service 

Business response:

Penny, thanks for posting about your experience. We appreciate your feedback! - Chip Sheridan 

James Gladney Jr.'s profile image
James Gladney Jr. 
recommend  Recommended
4 years ago

My vehicle is under three years and I get all of my service at Sheridan. The staff have great customer service and the technicians/ mechanics do a great work. Best thing my vehicle was heavily coated with road salt Sheridan has a complimentary exterior wash (weather permitting) and I went home in a clean car 

Business response:

James, glad to hear we were able to take care of you and your car! Thanks for posting! - Chip Sheridan 

Dawn Buck Reed's profile image
Dawn Buck Reed 
recommend  Recommended
4 years ago

The service tech (Matt) did his best to help me manage the cost by finding me a coupon and working with his manager to get me a discount. It was a very positive experience! 

Frequently asked questions about Sheridan Nissan, L.l.c.

How is Sheridan Nissan, L.l.c. rated?

Sheridan Nissan, L.l.c. has a 4.3 star rating with 277 reviews. 

When is Sheridan Nissan, L.l.c. open?

Sheridan Nissan, L.l.c. is closed now. It will open at 9:00 a.m. 

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