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Shadow Lake Apartments
- Apartments
- Little Rock, AR
About this business
Location details
13111 W Markham St, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Verified Renter It not all bad I just wish the maintenance staff were quicker to respond to problems and not have to wait a whole day before the issue is resolved
Business response:
Hi there! We're sorry to hear about the trouble you've had with maintenance. Our team strives to address any concerns that arise as quickly as possible, so please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com if you have any outstanding requests for your home. We'd be happy to hear from you!
Verified Renter There are a few problems it’s kind of dark in the apartment. The hot water didn’t work the first night but the came to fix it the next day, the staff and neighbors are nice
Business response:
Hi there, we're glad to have you with us at Muse! Our team appreciates your high rating as well as your ideas for improvement. Please give us a call if you have any pending concerns for your home!
Verified Renter Great place to live and clean. It’s close to anything you want to do and plenty of stores to shop at. The office is friendly and very helpful.
Business response:
Hey there! We appreciate you taking a moment to share your kind feedback! Let us know if you ever need a hand from our team at Muse.
The Muse is amazing! I've been a resident here for about two months. I previously lived in a "luxury" apartment complex and needed to lower my expenses so I checked out The Muse! Let me tell you, this was the best decision I ever made! I LOVE my new apartment! The layout is so charming that it doesn't feel like an apartment at all. It feels like a home! I had a rocky start in my move, especially since it happened during the ice storm, when everyone seemed to be having issues. But management and especially maintenance went ab... read more
Business response:
Hi there! Thank you for taking a moment to share this wonderful feedback! It's so nice to hear about the 5-star experience you've had with us at Muse. We're proud to provide an exceptional home for our residents, so please do not hesitate to reach out if you need anything during your stay.
Great place to live It is nice and quiet outside. It does not have most the inconveniences of other apts. I feel very comfortable and safe here. The ladies in the office are super sweet which really makes it feel like home.
Business response:
We're glad to have you at Muse! Thank you for taking a moment to share your thoughts as a valued resident. If you need anything for your home, please feel free to connect with us!
No AC!!! Almost a month without AC. Now that's luxury! Lots of creaking noise when walking around. The kitchen actually has a deep hole you can almost fall in. All they do is collecting rents and fees. Lots of them!!! I've made several maintenance requests. Still no AC!!!!
Nice staff Kera was very nice! She helps me with whatever I need and answers all of my questions
Quiet Atmosphere I have lived here since May 2020 and enjoy the quiet atmosphere and Lakeview. Office staff is friendly, thank you Emily.
DO NOT MOVE HERE The management is horrible, the minute you sign the lease you will regret it. These apartments are poorly made, and inside out a disaster. Please search elsewhere. They don't want anything but your money and will not help you. Manager is super mean and inconsiderate.
Frequently asked questions about Shadow Lake Apartments
How is Shadow Lake Apartments rated?
Shadow Lake Apartments has a 3.4 star rating with 271 reviews.
When is Shadow Lake Apartments open?
Shadow Lake Apartments is open now. It will close at 5:30 p.m.
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