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Shadow Lake Apartments
- Apartments
- Little Rock, AR
About this business
$50 Application Fee
Location details
13111 W Markham St, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Verified Renter Very nice people !! the apartments are super spacious and really clean and cute the neighbors are really friendly and nice I like the community it’s really peaceful very nice vibes they helped out when I first called and fixed all problems
Business response:
We're glad to hear you're enjoying your time at Muse! It's been a pleasure having you as a new resident. Please let our team know if you ever need a hand!
Verified Renter The apartment itself is fine. The office staff are very kind a professional; never had any issues with the sweet ladies in the office! The maintenance team are very nice men; they’re super slow to fix things. Took over a month to get the AC fixed a while back. They also don’t tell you when they’re coming, which as a single woman living alone is a major issue for me. I stopped making maintenance requests since they always take so long and don’t notify you when they’re coming. When they do fix something, they d... read more
Business response:
While we appreciate your feedback, we’re sorry to see that you have some concerns which have hindered your enjoyment of your home here. Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in the order in which they are received with priority given to more urgent repairs. That said, if your request has been pending for longer than expected, you can always reach out to us directly to get more information about the status. If you'd like to discuss your concerns in greater d... read more
Verified Renter The location is super convenient, it's in a busy part of the city but tucked away nicely in a quiet spot, where everything is still a stones throw away. The management is generally responsive, especially when it comes to maintenance requests. My only suggestion would be to improve the utility closet, where the water heater and HVAC are, with a small wall or enclosure that acts as a containment area, preventing water from leaking and spreading and causing damage to the apartment.
Business response:
Hi there! It's nice to know you're enjoying your time at Muse. Your residency has been greatly valued! Please give us a call to chat about your ideas regarding our utility closets. We'd be happy to hear from you!
Verified Renter Awesome place to live. It’s very quiet and clean. It’s also close to a lot of places to eat and shop. There are even churches just walking distance away.
Business response:
We're thrilled to hear you're loving Muse! It's been a pleasure having you as a resident. Feel free to connect with our team anytime during your stay!
Verified Renter This is a very nice complex with a kind and warm environment. Nice and welcoming neighbors. There are great amenities and a very helpful staff waiting to help with anything you need.
Business response:
We're so glad to hear you're loving your time at Muse! Thanks so much for complimenting our team and community. Please reach out anytime for assistance with your home!
Verified Renter This has not been the best experience. From the horrible move in process, the constant pest issue, unleashed pets, maintenance crew in my apartment without consent and late night renovations in the unit above me. I hope this community improves
Verified Renter So far Moving in & getting approved was a quick and easy process. I Love my unit , I’ve only been here a week but so far I’m very satisfied!
Business response:
Thanks for sharing! We're delighted to have you as a new resident of Muse! Welcome home, please feel free to contact our team if you need any assistance during your stay.
Management The apartment I stay in has been pretty bad with issues over the last 4 years (the complex is pretty old). I moved in February of 2020, but what makes me give 5 stars is how the owners and management have been attentive, understanding, professional and kind when it comes to my needs with whatever issue. Not only that but they have been working diligently to renovate the older unit to be like new againI That says a lot to me as a tenant and is why I have been here going on 5 years and just renewed my lease again.
Verified Renter I enjoy being a resident at muse. The staff is so nice however the maintenance staff could be better. I usually have issues with my heater and other things but they take time to get it done and check it later.
Business response:
It's been a pleasure having you at Muse! Thank you for the compliments. Please reach out if you ever need anything from our team! We'd be happy to chat with you about any pending maintenance concerns.
Frequently asked questions about Shadow Lake Apartments
How is Shadow Lake Apartments rated?
Shadow Lake Apartments has a 3.3 star rating with 260 reviews.
When is Shadow Lake Apartments open?
Shadow Lake Apartments is open now. It will close at 5:30 p.m.
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