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ServiceOne
- Heating & Air Conditioning/HVAC
- Omaha, NE
About this business
Location details
9335 J St, Omaha, NE, 68127, United States
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I am always impressed with the technicians and their professionalism, courtesy, and knowledge.
Business response:
Thank you Cheryl - we really appreciate your time in posting positive feedback.
Alan from Service One came out today to do maintenance on my air conditioner and furnace. He was friendly/professional and answered all my questions. Alan also gave me suggestions to help maintain my furnace and air conditioner going forward which I appreciated.
Great service, friendly and professional. And they came to the house quickly, no long delay.
Poor customer service. I spoke with Alicia on August 11 regarding an exorbitant bid and charge. $600 for two technicians for one hour to replace a valve. She told me she would talk to Marty and call me back the next day. That was over a week ago. Have not heard from her. Catherine ******
They have always gotten the job done, even when very complicated. Technicians have always been very nice. Larry, HVAC tech has been here several times and was very nice.
Business response:
Thank you for taking the time to share your experience. Larry is a great technician and we are blessed to have him on our team..
Tyler from service one came out and took care of our AC unit issue quick and easy. He gave us some tips on how to extend the life of our AC unit. He makes the Nebraska weather a little more bearable. Thanks Tyler!
Business response:
Thank you so much. Tyler is a valued member of our HVAC Service Team. !
I was very happy with the service and our air conditioning is fixed. My only complaint was that I was told the service person would be at our home between 8:00-am-12:00 pm. I know repairs sometimes take longer but it would have been appreciated to have a text or a phone call to communicate the delay. The repair person came at 4:00 and was able to fix the problem quickly.
Business response:
Thank you - I am glad your ac is working. We appreciate the feedback on communicating delays and will pass that on to *********** to improve upon moving forward.
Tyler did an excellent job of AC matience and relaying the information back to me. Would highly recommend.
Business response:
Thank you for sharing your experience. Tyler does a great job. We are proud to have him on our team.
Alan was professional and very knowledgeable, diagnosed and fixed AC . Very Happy.
Frequently asked questions about ServiceOne
How is ServiceOne rated?
ServiceOne has a 4.8 star rating with 5,640 reviews.
When is ServiceOne open?
ServiceOne is open now. It is open 24/7.
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