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Serpentini Chevrolet of Strongsville is an automobile dealership that offers a variety of new and pre-owned cars, trucks, vans and sport utility vehicles. The dealership s inventory of new vehicles includes the Chevrolet Avalanche, Aveo, Impala, Cobalt, Colorado, Silverado, Malibu, TrailBlazer, Uplander, Equinox, Monte Carlo and Tahoe, and Buick LaCrosse, Lucerne, Rendezvous and Terraza. Its new vehicles also include the Lexus RX 330, Toyota Camry, and Pontiac G6, Grand Prix, Solstice, Torrent and Vibe. The dealership s inve... read more
15303 Royalton Rd, Strongsville, OH, 44136, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I went in for a "free" oil change, which is part of their sales pitch when they sold me the car. Well to my surprise it expires 2 years or 25000. Well my car was at 15,000 when I purchased it, so my car within a year and a half surpassed 10,000....so how would I use all three oil changes when you are supposed to change the oil every 5000 miles? Anyhow, they then came out and said that my oil pan was leaking...wth? A car with 28,000 miles shouldn't be leaking and have not seen any oil drips in my driveway??? They re sealed it... read more
Business response:
Trish, our Service Manager left you a voicemail earlier, but he would like to speak with you to get this resolved. Please call Keith at 440-878-6700!
Car was brought back in due to low oil levels, 4 months and 4,000 miles after similar issue in which we were told that the exhaust actuator had to be replaced. Same problem happened again. We were told GM is aware of this problem with the 4 CYL engines on Equinox back then. I'm not happy that we had to pay $600+ for this repair when we should have been diagnosed properly and put on oil consumption test program back in May. The car was at the dealership for 4 days during this time in which an attempt was made to figure why th... read more
The service department has been fantastic. This is the reason I still bring my remaining Chevy's there for service. The reason my last three vehicles a 2017 RAV4, 2017 Civic SI, and a Harley Davidson were purchased elsewhere is because of your dishonest sales manager Ruddy. Would I recommend the service department? The answer is yes. Would I recommend the purchase of a vehicle from there? I would not. Mr. Serpentini has done some great things in our community and my family's last 10 vehicles both new and used were purchased ... read more
Great caring service. all employees were courteous, and helpful.
I bought a 2017 Chevy Cruze LT on Saturday (08/26/17) and my sales persons Derek and Aston were great. I was given the best deal despite my credit situation. This is the third vehicle I have purchased at Serpentini and I have had a great experience! I always recommend Serpentini to my family and friends who are in the market for a vehicle!
On June 29, 2017 my wife and I decided to go look at new pick-ups. We originally purchased our 2011 Silverado at Serpentini of Strongsville and it seemed only right to give them another chance to sell another Silverado. Over time we have gotten to know Meg (at the grille). Good thing too. That's where we met Chris Klein (sales and leasing professional) who walked us through purchasing our new Silverado. Chris told us he was going to make buying simple, honest, and hassle free. We found out they were not just words. So thank ... read more
Fantastic service, everybody here is willing to go not only the extra mile, but as far as they can to make your experience as memorable as possible. I'd like to give a shout out to will Kennedy for assisting me in getting my dream car today!! He fought with banks for hours to get me a deal that worked in my favor! Highly recommended
Amazing experience, highly recommend. Jay Jay and Nick worked miracles for me. THANK you for your time and patience.
Serpentini Chevrolet of Strongsville has a 4.3 star rating with 3,911 reviews.
Serpentini Chevrolet of Strongsville is open now. It will close at 6:00 p.m.
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