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Secure One Capital
- Mortgage Lenders
- Costa Mesa, CA
About this business
Secure One Capital is a direct mortgage lender that specializes in government financing programs. Secure One Capital has been in business since 1995. Secure One Capital offers rates below the national average, coupled with award-winning customer service - earning us an A+ rating with the BBB. We offer: Better Rates, Better Service, the Best Mortgage Experience Secure One Capital Corp. is a California Corporation. NMLS # 239738 Licensed under the California Department of Financial Protection and Innovation under the Californi... read more
Location details
3200 Park Center Drive Suite 1300, Ste 900, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Ian, Ren and Liz are a pro team. They were on top of my refi from my first contact with Ren until the final phone call from Ian. I was very impressed with support Ian gave me throughout the process. He would call me just to see if I had questions and to let me know things were rolling along just as they should. Whenever I hit a snag with something, Ian would walk me through it, get me back on track, then Liz and Ren would go to battle for me. You guys are amazing and I am grateful for all you did.
Adam Afghan he from secure when capital was absolutely amazing we had some rough patches with the P people who are doing our refinancing before and for some reason they didn’t do what they were supposed to be doing they left the company Adam took over on our account and he made things happen thankfully and he was super patient with a super understanding absolutely amazing I have nothing bad to say about Adam at all he really worked with us really really nicely thank you for everything Adam we really appreciate it thumbs up f... read more
Business response:
Dear Brooke: Thank you for taking the time to share about your experience with Adam and Secure One Capital. We are committed to provide "A Better Mortgage Experience" to all of our clients and it is clear that Adam was able to do that for you. Please continue to share with you family and friends, so that we may provide them with the same kind of service which Adam was able to provide to you. Thank you, Bill Robertson Employee and Client Relations Manager
I was trying to Refinance my home since October 19, being senior and no direct Income, and with high Debt to Income ratio, all the Big banks, Credit union etc. in Florida and upstate north up to NJ, and few of the Online Lenders flatly refused that we can't help you out in any way,even with credit score of me and my wife in the range of 720 - 740, as I have never defaulted on any payments, I was pleading that moment my Debt gets taken care by refinance, I will be again financially strong, but it was all falling on deaf ears.... read more
Questionable business practices, I have received numerous unsolicited mortgage refinancing offers by mail from Secure One Capital Corp in Costa Mesa, CA I have made numerous requests by telephone to this company to be placed on their Do Not Call data base but continue to receive these letters. The letter that I received today has printed inside a box to stop receiving "prescreened" offers from this and other companies by calling ***********. When the number is called a recorded message tells you to enter social security numb... read more
Branch Manager and Loan Officer Bruce E*****, Branch Assistant Matt O****r, Senior Processor Elizabeth G******-G****, Opening Processor Gardenia A********, and Loan Funder George M*****, were ALL magnificent in opening AND closing/funding my refinance within just 30 days (April 1 to April 30, 2020). I value customer service, sometimes even over loan rate or terms, yet Bruce E*****'s team at Secure One Capital exceeded my expectations on all fronts. I saved well over $500 per month on my mortgage, got an incredible fixed rate... read more
Business response:
Dear *****: Thank you or taking the time to share about your experience with Bruce, Matt, Elizabeth, Gardenia, and George. It is especially nice to hear during this challenging time when many of our team members are working remotely. We are very happy that we were able to improve your financial situation by saving you over $500 per month. That will have an amazing impact on your life. Please continue to share with your family and friends, so that we can have the same kind of impact on their lives. Best Wishes, Bill R********... read more
False Advertisement. I received a VA Interest Rate Reduction Notice for a 2.5% VA Fixed Rate. Everyone is offering a 2.75% at this time. Secure One Capital is the only one offering the 2.5% so I called. Moe S*** from Secure One Capital told me they couldn't do that before gathering my information but we can offer a 2.75% interest rate. We agreed because I knew that was the going rate. When Nicole H*** (Secure One Capital) sent the disclosures through email, the interest rate was 2.875. I questioned it. days went by. No respo... read more
Business response:
Dear Ms. ********: First and foremost, thank you for your service. We take a lot of pride in the service we proved to veterans and we are committed to offering those who served a level of service which you have earned and should expect. When we send a mailer, it is based on the rates available on the date the document was created and the perimeters which are outlined on the mailer. It is impossible to predict what rates will be available the next hour let alone days later. When it comes to the statements which you assert wer... read more
The mortgage refinance with our loan officer Austin B*** was a seamless process. Austin worked hard to keep us informed at every step of the process by providing updates and detailed information. Austin was knowledgeable and provided excellent customer service and was easily reachable by phone, email or text. Thanks Again Austin!
Very good results!!! Daniel O***** was my representative and he did an exceptional job. I was able to refinance very quickly and efficiently. Daniel did a great job keeping me up to date on the changing market and the status of my loan. ***** * ****** ****** **
I used Secure One Capital and I was very pleased with the support i received in getting the Cash-out Refi that we wanted. They kept in touch with us and walked us through the process from start to finish. I was happy with the percentage rate they found and the professional service I received. They made the whole process simple and fast. I would recommend them to anyone! Special thanks to the following: Bruce E***** Matthew O***** Brittany A****** Karin S******
Frequently asked questions about Secure One Capital
How is Secure One Capital rated?
Secure One Capital has a 4.4 star rating with 730 reviews.
When is Secure One Capital open?
Secure One Capital is closed now. It will open tomorrow at 9:00 a.m.
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