Secure One Capital's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Secure One Capital

4.4

About this business

Secure One Capital is a direct mortgage lender that specializes in government financing programs. Secure One Capital has been in business since 1995. Secure One Capital offers rates below the national average, coupled with award-winning customer service - earning us an A+ rating with the BBB. We offer: Better Rates, Better Service, the Best Mortgage Experience Secure One Capital Corp. is a California Corporation. NMLS # 239738 Licensed under the California Department of Financial Protection and Innovation under the Californi... read more

Location details

3200 Park Center Drive Suite 1300, Ste 900, Costa Mesa, CA, 92626, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.4726 reviews
Select a rating
Daron Q.'s profile image
Daron Q. 
4 years ago

Beware beware beware!!! Worst experience I have ever had. 3 and 1/2 months of my time wasted. I actually have emails from them saying Loan approved going into closing and than didn't hear from them or even get them to respond to my emails for days. Just to be told there was something else. This was a VA cash out refi on a home that has over 180k in equity. I made the mistake of responding to a letter that was disguised as a letter from my previous mortgage company. I should of stopped dealing with them when I realized they h... read more

Jacob G's profile image
Jacob G 
4 years ago

a minute ago Total sham of a company. I started the refinance process with them the end of February from a mailer I was sent. I was told by them after getting all the information they requested we were going to close at the end of March and they told me not to make my next mortgage payment. At the beginning of the process they were very responsive and were responding to my questions in less than 24 hours. Starting in April I stopped hearing from them regularly and the response times to my inquires were now taking 5 to 7 days... read more

William C.'s profile image
William C. 
4 years ago

I was very fortunate to work with Secure One Capital mortgage company to refinance my home. Austin B***, a knowledgeable, helpful person made the whole process easy and simple to understand and complete in a timely manner. He was very knowledgeable about what needed to be done and how I could make this a simple, pleasing process for the both of us. He walked me through each step and kept me informed all the way to the finish product of the refinancing process. I would highly recommend him snd his company to anyone that is lo... read more

Edna S's profile image
Edna S 
4 years ago

Secure One Capital Corporation was the right choice for me! I was lucky Austin answered the phone when I called to inquire about my intention to refinance. From Day one, Austin made me feel at ease. He was professional at all times, knowledgeable, patient, and never mislead or misrepresented any information. He was proactive, attentive to my needs, answered questions intelligently without hesitation, and kept me informed as the loan steps progressed. My instincts were right to trust him from the start. I highly recommend Aus... read more

Edna S.'s profile image
Edna S. 
4 years ago

Secure One Capital Corporation was the right choice for me! I was lucky Austin answered the phone when I called to inquire about my intention to refinance. From Day one, Austin made me feel at ease. He was professional at all times, knowledgeable, patient, and never mislead or misrepresented any information. He was proactive, attentive to my needs, answered questions intelligently without hesitation, and kept me informed as the loan steps progressed. My instincts were right to trust him from the start. I highly recommend Aus... read more

Natalie D's profile image
Natalie D 
4 years ago

Austin Beck of Secure One assisted me with my refinance. It was a smooth process. He was great and kept me informed at every step. 

James L's profile image
James L 
4 years ago

My refinance reduced my house payment by $142 per month. Mr Edgell & Mr Oliver were like Batman and Robin through this process. I was impressed by the rapidity of their responses to all of my phone or email queries. 

Mike M's profile image
Mike M 
4 years ago

Ian, Ren and Liz are a pro team. They were on top of my refi from my first contact with Ren until the final phone call from Ian. I was very impressed with support Ian gave me throughout the process. He would call me just to see if I had questions and to let me know things were rolling along just as they should. Whenever I hit a snag with something, Ian would walk me through it, get me back on track, then Liz and Ren would go to battle for me. You guys are amazing and I am grateful for all you did. 

Brooke Olson A.'s profile image
Brooke Olson A. 
4 years ago

Adam Afghan he from secure when capital was absolutely amazing we had some rough patches with the P people who are doing our refinancing before and for some reason they didn’t do what they were supposed to be doing they left the company Adam took over on our account and he made things happen thankfully and he was super patient with a super understanding absolutely amazing I have nothing bad to say about Adam at all he really worked with us really really nicely thank you for everything Adam we really appreciate it thumbs up f... read more

Business response:

Dear Brooke: Thank you for taking the time to share about your experience with Adam and Secure One Capital. We are committed to provide "A Better Mortgage Experience" to all of our clients and it is clear that Adam was able to do that for you. Please continue to share with you family and friends, so that we may provide them with the same kind of service which Adam was able to provide to you. Thank you, Bill Robertson Employee and Client Relations Manager 

Frequently asked questions about Secure One Capital

How is Secure One Capital rated?

Secure One Capital has a 4.4 star rating with 726 reviews. 

When is Secure One Capital open?

Secure One Capital is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com