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Saratoga Casino Hotel

4.1

About this business

Location details

342 Jefferson St, Saratoga Springs, NY, 12866, United States

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4.15,837 reviews
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Sharon Croshier Andrews's profile image
Sharon Croshier Andrews 
7 years ago

We have stayed 3 times so far since June. We go to concerts at SPAC. The shuttle service is great! The rooms are clean! You should have more food offerings for late night munchies though 😳 

Business response:

Sharon, thanks so much for taking the time to leave us this great review. For future stays, Lucky Joe's is open until midnight Sunday - Thursday and 2am on Friday and Saturday. We'll certainly share your feedback with our Food & Beverage team. We hope to see you again soon! 

Penny Ashey's profile image
Penny Ashey 
7 years ago

Hi! We're having girls week at Lake George and thought we'd try out your casino to occupy us on a rainy day. We arrived around 11:30 a.m., and from the first staff person we encountered (security at the front door) to the last customer we interacted with, what an enjoyable time it was. Didn't break the bank though! Thank you for a great time and also, I want to tell you what an asset your staff are. 

Business response:

Penny, thank you so much for this glowing review. Our team works really hard to offer a superior experience, and we're happy to see that reflected on your visit. We're thrilled you choose to spend a rainy day with us. We hope you come back to visit us again soon. 

Maureen Hay Stachurski's profile image
Maureen Hay Stachurski 
7 years ago

I just loved this casino! Had lots of games to choose from and it was just a lot of fun! Will come back! This was our first visit. 

Business response:

Maureen, wow. Thanks for this 5 star review. We hope you joined the Saratoga Club during your visit and come back and visit us again. 

Mike Earley's profile image
Mike Earley 
7 years ago

Very clean, lots of every type of game & pleasant staff.... lots of winning !!! 

Rob Viglione's profile image
Rob Viglione 
7 years ago

I won. Period 

Charles B. Safford's profile image
Charles B. Safford 
7 years ago

Great time Great dinner at Morton’s Our room was great. Won a vacuum cleaner at the Casino. Never had a bad experience the many times we have stayed there. 

Business response:

Thanks for the 5 star review! We're glad you always have a great time when you stay with us. We look forward to seeing you again soon. 

Barb Fitzgerald's profile image
Barb Fitzgerald 
7 years ago

It's a fun time. 

Eve Miller's profile image
Eve Miller 
7 years ago

Love the harness racing and the casino but was disappointed because my husband and I wanted to go to the buffet with my granddaughter but they won’t let us because of her age. We even asked for an escort but they won’t do it. Not good other casinos will give you an escort when you have a minor. You need to get with the times! 

Business response:

Hi Eve. We understand that different jurisdictions have their own policies. However, we are restricted from allowing minors onto the gaming floor. Minors are welcome to dine at Fortunes. 

Relynn Davis's profile image
Relynn Davis 
7 years ago

Had the best time !!! 

Business response:

Relynn, thanks for taking the time to leave such a wonderful review. We're so happy you had a great time. Thanks for giving us this virtual pat on the back, you made our day. We hope to see you again soon! 

Frequently asked questions about Saratoga Casino Hotel

How is Saratoga Casino Hotel rated?

Saratoga Casino Hotel has a 4.1 star rating with 5,837 reviews. 

When is Saratoga Casino Hotel open?

Saratoga Casino Hotel is open now. It is open 24/7. 

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