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Santa Margarita Ford
- Car Dealers
- Rancho Santa Margarita, CA
About this business
In 2021, we're celebrating 24 years of business in Orange County, and we feel like we're just getting started! Our strategy since opening has always been to take care of our customers, employees, and the community at large. We felt that if we did those three things consistently, we’d be successful. We know it’s not easy. People don’t like the car buying process. It can be too long and uncomfortable. It lacks transparency. We understand. Which is why we work hard every day to be different. And it’s pai... read more
Location details
30031 Santa Margarita Pkwy, Rancho Santa Margarita, CA, 92688, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Recently took my Escape in for service. I have been using this dealership since 1999, and have purchased 5 vehicles from them now, 1 Mustang and 4 Escapes. Have also used them for service for that entire time. Duane in service always takes very good care of me and our vehicles. We all hear the terrible stories about dealerships and service, but they have always been reasonable and have done great service.
Been taking my car here since I bought it in 2007. Service is good and I get treated by caring people. The car has been dependable but I will be ready for change in a year. About the only thing I never liked about the car is the gasket around the windshield was never solid and I get wind or road noise in the car. I know it would be more quiet if this was done better.
My car was pulling it to the right, and a tire shop identified a part that needed to be replaced. The dealership did replace that part, but the original symptom is still present. **UPDATE** The tire shop from where I bought my tires confirmed that the pull in my steering is due to the tires they sold me, not the suspension. Service at Santa Margarita Ford was A+, I just misunderstood the situation.
I have just purchased my fourth car from Santa Margarita Ford and have always found them to be honest, efficient, and very competitive. I have worked with Drazen on the purchase of my past two vehicles and have been very satisfied with his level of service and commitment to getting the best deal possible. I highly recommend Drazen and SMF.
I have no experience with the sales dept at RSM Ford, but have had maintenance done by the service department. Top notch work by the mechs, and competent front desk personnel, gives me the confidence to bring my vehicle back. The rates were fair too. Thanks Ford!
Great service in all areas! I'll be back for sure.
Frequently asked questions about Santa Margarita Ford
How is Santa Margarita Ford rated?
Santa Margarita Ford has a 4.7 star rating with 1,679 reviews.
When is Santa Margarita Ford open?
Santa Margarita Ford is closed now. It will open at 7:00 a.m.
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