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Santa Margarita Ford
- Car Dealers
- Rancho Santa Margarita, CA
About this business
In 2021, we're celebrating 24 years of business in Orange County, and we feel like we're just getting started! Our strategy since opening has always been to take care of our customers, employees, and the community at large. We felt that if we did those three things consistently, we’d be successful. We know it’s not easy. People don’t like the car buying process. It can be too long and uncomfortable. It lacks transparency. We understand. Which is why we work hard every day to be different. And it’s pai... read more
Location details
30031 Santa Margarita Pkwy, Rancho Santa Margarita, CA, 92688, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I would and do drive miles to have my car serviced at SM Ford , Roger is my go to man. Excellent service every time. Thank You!!!!!!
Always get great service here. Last visit was last week to have battery and battery cable assembly replaced under warranty. Rogelio took care of me with no issues. Made sure I had a vehicle to drive while the repair was being done and had it done as promised. Very friendly, timely and professional. I have had multiple vehicles serviced or repaired at RSMF and to date have never had a bad experience. Thank you all!!
We have been customers for many years and the service department has been the best for us, and Duane Litz is like family in looking after our two cars.
Had the throttle mod go out. In dropped it off, no app. They had the car back to me the same day & even washed. Happy with the wsy the warranty work was done.
Customer service at it's absolute BEST!! Returning my 2014 Edge (which I loved) after a 3 year lease was handled very professionally, making the transition to my next vehicle completely seamless. They did everything possible to make lease termination a positive experience, even though I was not leasing another vehicle at this time. Impressive!!
Just in for an oil change. The waiting area had wifi and a big screen tv. Complimentary coffee was pretty good to. Service is always done as quickly as it can be and staff is great.
A long time customer here. Service people are great. Prompt and excellent service/repair jobs for my Ford cars.
I wanted to take a moment and thank the service department at Santa Margarita and more specifically Miguel. I brought my vehicle in for warranty service recently and his communication was top notch in that he provided me daily updates to what had taken place that day and eta's for completion. He has always been extremely professional and personable throughout our interactions. I really appreciate great customer service, especially with my vehicle, and feel like he and the whole service team at Santa Margarita Ford deserve re... read more
Frequently asked questions about Santa Margarita Ford
How is Santa Margarita Ford rated?
Santa Margarita Ford has a 4.7 star rating with 1,679 reviews.
When is Santa Margarita Ford open?
Santa Margarita Ford is closed now. It will open tomorrow at 7:00 a.m.
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