This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Santa Fe Cattle Co.
- Steakhouses
- Troy, AL
About this business
Location details
1270 US-231, Troy, AL, 36081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome food and awesome service! I had the steak fajitas and they tasted delicious, my kids had the junior ribs and they were "fall off the bone" ribs! Perfect!
The food tasted awful. Nothing like the picture. Ordered medium steak and got well. Sent back and got med-well. Chicken nuggets were awful. Told them to take it off my bill and I would just drive through McDonald's.
Business response:
My name is Shanna Whiteside and I'm the General Manager here in Troy. I'm very sorry to hear about your experience and would love to talk to you at your earliest convenience about your visit. Feel free to contact the store at 3348078484 or you can reach me on my cell at 3344473739.
it was an AMAZING time. The Service was Great as was the food. my whole family loved the experience for our first time to Santa Fe
Service & meal really good! Steak cooked perfect & delicious!
I ordered a ribeye med well and the server put in med well and guess what? It came out med rare! Then the manager had the nerve to ask to cook the ribeye more after it was already cut in 2 pieces!! Then the manager tried to blame the server!!! How crappy and tacky is that?
Business response:
My name is Shanna Whiteside and I am out of the store on vacation. I am very sorry to hear about your experience as this is not the quality of food or service that we pride ourselves in. Please contact me at your earliest convenience so that I may speak to you further and use your feedback to coach and develop my team members and mgmt team. You can reach me at the store or on my cell. The store number is 334 807 8484 or my cell is 334 447 3739
Don't think much of it! This is the 3rd time we have had bad service and food! Don't think I will be going back anytime soon. I would rather drive to Enterprise or Dothan!
Frequently asked questions about Santa Fe Cattle Co.
How is Santa Fe Cattle Co. rated?
Santa Fe Cattle Co. has a 3.7 star rating with 1,876 reviews.
When is Santa Fe Cattle Co. open?
Santa Fe Cattle Co. is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com