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Santa Fe Cattle Co.
- Steakhouses
- Troy, AL
About this business
Location details
1270 US-231, Troy, AL, 36081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our server was awesome our food was cold and did not taste good. You need to have a talk with your cook
Business response:
I'm really sorry about your experience at Santa fe. I am Shanna and I am the general manager please contact me at your earliest convenience so that I may rectify this situation with you as soon as possible. The store number is 334 807 8484 and my cell number is 334 447 3739
Well for starters we waited for an hour and half. Once we got seated it took 30 min and counting as I post this. It is usually pretty good, but tonight it was terrible. As we walked in to be seated empty booths and tables everywhere.
Business response:
Good morning Chris Garner My name is Jeannette House I am one of the managers at Santa Fe. I apologize for the unpleasant experience and long wait you and your family had last night. This is not normally the way Santa Fe operates. I would like to take the opportunity for you and your family to return and let us show you how we really care about our guest. Thank you I would appreciate the opportunity to speak with you; my phone number at the store is 334-807-8484 or you can reach me on my cell phone 334-465-5593
We stop there every trip down to Fl. Several times a year. We enjoy the food, we have not had a bad meal yet. One time we sat in the back room and service was poor. Thursday evening my coffee was not hot. We were in a hurry and I did not tell the waitress. I'm sure they would have made it good if I had said anything.
Great place to eat. Food had great seasoned good. Shrimp, steak and chicken were out of this world.
The food there was great but you will always have those chronic complainers. Who always want a free meal or meals. Those people are sick with some kind of mental condition.
Frequently asked questions about Santa Fe Cattle Co.
How is Santa Fe Cattle Co. rated?
Santa Fe Cattle Co. has a 3.7 star rating with 1,876 reviews.
When is Santa Fe Cattle Co. open?
Santa Fe Cattle Co. is closed now. It will open tomorrow at 9:00 a.m.
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