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Sam's Club

3.7

About this business

Location details

7001 Gateway Blvd W, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.72,149 reviews
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virginia c's profile image
virginia c 
2 years ago

I received a withdrawal from my account from Wallmart for the amount of $110.Since i had not bought anything from there i called bank and canceled my card.A couple of days later a fee of $110 was removed from Sams Club , at no time did i give them permission to take money from my account . This is WRONG!!! I called both Wallmart and Sams and got NO satisfaction ! Businesses should not be able to do this! 

Patty B's profile image
Patty B 
2 years ago

I would give a negative star if I could!! I purchased an e-giftcard for Southwest Airlines online at Sam'sClub.com for a friend's upcoming birthday. My payment went through just fine and I received an email of confirmation. The website said allow 24-48 hours to process. Late the next night, I still haven't seen my e-giftcard, so I checked my Sam's Club account to find out my order was canceled. I never got an email explaining what had happened or that my order was canceled. So, I started a live chat. After chatting with 2 di... read more

Patty B's profile image
Patty B 
2 years ago

I would give a negative star if I could!! I purchased an e-giftcard for Southwest Airlines online at Sam'sClub.com for a friend's upcoming birthday. My payment went through just fine and I received an email of confirmation. The website said allow 24-48 hours to process. Late the next night, I still haven't seen my e-giftcard, so I checked my Sam's Club account to find out my order was canceled. I never got an email explaining what had happened or that my order was canceled. So, I started a live chat. After chatting with 2 di... read more

Patty B's profile image
Patty B 
2 years ago

I would give a negative star if I could!! I purchased an e-giftcard for Southwest Airlines online at Sam'sClub.com for a friend's upcoming birthday. My payment went through just fine and I received an email of confirmation. The website said allow 24-48 hours to process. Late the next night, I still haven't seen my e-giftcard, so I checked my Sam's Club account to find out my order was canceled. I never got an email explaining what had happened or that my order was canceled. So, I started a live chat. After chatting with 2 di... read more

Patty B's profile image
Patty B 
2 years ago

I would give a negative star if I could!! I purchased an e-giftcard for Southwest Airlines online at Sam'sClub.com for a friend's upcoming birthday. My payment went through just fine and I received an email of confirmation. The website said allow 24-48 hours to process. Late the next night, I still haven't seen my e-giftcard, so I checked my Sam's Club account to find out my order was canceled. I never got an email explaining what had happened or that my order was canceled. So, I started a live chat. After chatting with 2 di... read more

Patty B's profile image
Patty B 
2 years ago

I would give a negative star if I could!! I purchased an e-giftcard for Southwest Airlines online at Sam'sClub.com for a friend's upcoming birthday. My payment went through just fine and I received an email of confirmation. The website said allow 24-48 hours to process. Late the next night, I still haven't seen my e-giftcard, so I checked my Sam's Club account to find out my order was canceled. I never got an email explaining what had happened or that my order was canceled. So, I started a live chat. After chatting with 2 di... read more

Patty B's profile image
Patty B 
2 years ago

I would give a negative star if I could!! I purchased an e-giftcard for Southwest Airlines online at Sam'sClub.com for a friend's upcoming birthday. My payment went through just fine and I received an email of confirmation. The website said allow 24-48 hours to process. Late the next night, I still haven't seen my e-giftcard, so I checked my Sam's Club account to find out my order was canceled. I never got an email explaining what had happened or that my order was canceled. So, I started a live chat. After chatting with 2 di... read more

Phyllis S's profile image
Phyllis S 
2 years ago

I cancelled my membership with Sam's Club in 2021. In 2022 I did not notice the charge for auto renewel of membership. I just checked for January 2023 and they automatically renewed my membership for Sam's club $110.00 and would not refund the membership for 2022. They said they had no record of my cancellation and at the time I cancelled Sam's Club did not inform me that I needed to cancel the automatic renewal for membership. I got transferred 3 times to finally get the correct person to cancel my membership. They then tra... read more

Phyllis S's profile image
Phyllis S 
2 years ago

I cancelled my membership with Sam's Club in 2021. In 2022 I did not notice the charge for auto renewel of membership. I just checked for January 2023 and they automatically renewed my membership for Sam's club $110.00 and would not refund the membership for 2022. They said they had no record of my cancellation and at the time I cancelled Sam's Club did not inform me that I needed to cancel the automatic renewal for membership. I got transferred 3 times to finally get the correct person to cancel my membership. They then tra... read more

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.7 star rating with 2,149 reviews. 

When is Sam's Club open?

Sam's Club is closed now. It will open tomorrow at 10:00 a.m. 

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