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Sam's Club

3.7

About this business

Location details

7001 Gateway Blvd W, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.72,149 reviews
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Michael L's profile image
Michael L 
2 years ago

I would give them NO Stars if I could. This club will not help me resolve my issue. I've been told by TWO managers on duty that they'd call me back, but NO! My membership does NOT work for online orders, either for pick-up or delivery. I have called the helpdesk over 10+ times (I'm not exaggerating) and every one of those FOREIGN "Promise" me that they will call me back to resolve my issue. Have they called me back? NO! I've been unable to use my membership online since the beginning of December and I am DONE with Sam's Club... read more

Jae J's profile image
Jae J 
2 years ago

My name is Jasmine K*** and I have had the WORST experience with SAMS , where I am requesting a full refund of my money. First of all on April 5th I was charged $110.00 on my debit card for ( Auto renewal) for my SAMS membership. When I first signed up for it, I NEVER elected to be in the auto renewal but apparently the sales rep at the ( Clairmont Atlanta GA location) did. Today April 10th I also see that ANOTHER charge came out today. A total of $220.00!!!! When I called SAMS corporate number on April 5th, I asked them to ... read more

Jae J's profile image
Jae J 
2 years ago

My name is Jasmine K*** and I have had the WORST experience with SAMS , where I am requesting a full refund of my money. First of all on April 5th I was charged $110.00 on my debit card for ( Auto renewal) for my SAMS membership. When I first signed up for it, I NEVER elected to be in the auto renewal but apparently the sales rep at the ( Clairmont Atlanta GA location) did. Today April 10th I also see that ANOTHER charge came out today. A total of $220.00!!!! When I called SAMS corporate number on April 5th, I asked them to ... read more

Jae J's profile image
Jae J 
2 years ago

My name is Jasmine K*** and I have had the WORST experience with SAMS , where I am requesting a full refund of my money. First of all on April 5th I was charged $110.00 on my debit card for ( Auto renewal) for my SAMS membership. When I first signed up for it, I NEVER elected to be in the auto renewal but apparently the sales rep at the ( Clairmont Atlanta GA location) did. Today April 10th I also see that ANOTHER charge came out today. A total of $220.00!!!! When I called SAMS corporate number on April 5th, I asked them to ... read more

Jae J's profile image
Jae J 
2 years ago

My name is Jasmine K*** and I have had the WORST experience with SAMS , where I am requesting a full refund of my money. First of all on April 5th I was charged $110.00 on my debit card for ( Auto renewal) for my SAMS membership. When I first signed up for it, I NEVER elected to be in the auto renewal but apparently the sales rep at the ( Clairmont Atlanta GA location) did. Today April 10th I also see that ANOTHER charge came out today. A total of $220.00!!!! When I called SAMS corporate number on April 5th, I asked them to ... read more

Jae J's profile image
Jae J 
2 years ago

My name is Jasmine K*** and I have had the WORST experience with SAMS , where I am requesting a full refund of my money. First of all on April 5th I was charged $110.00 on my debit card for ( Auto renewal) for my SAMS membership. When I first signed up for it, I NEVER elected to be in the auto renewal but apparently the sales rep at the ( Clairmont Atlanta GA location) did. Today April 10th I also see that ANOTHER charge came out today. A total of $220.00!!!! When I called SAMS corporate number on April 5th, I asked them to ... read more

Jae J's profile image
Jae J 
2 years ago

My name is Jasmine K*** and I have had the WORST experience with SAMS , where I am requesting a full refund of my money. First of all on April 5th I was charged $110.00 on my debit card for ( Auto renewal) for my SAMS membership. When I first signed up for it, I NEVER elected to be in the auto renewal but apparently the sales rep at the ( Clairmont Atlanta GA location) did. Today April 10th I also see that ANOTHER charge came out today. A total of $220.00!!!! When I called SAMS corporate number on April 5th, I asked them to ... read more

LISA N's profile image
LISA N 
2 years ago

I AM WRITING TO YOU TODAY TO LET YOU KNOW HOW THOROUGHLY BOTHERED AND UPSET I AM AT YOUR MOST DISTURBING PRACTICE OF TAKING MY MONEY, NOT DELIVERING, MY FULL ORDER AND NOT INFORMING ME OF SUCH! I PLACED AN ORDER ON MARCH 3, 2023 FOR MY GRANDDAUGHTER, WHOSE MOMMY IS BASED THERE SERVING OUR COUNTRY IN THE USA NAVY. I REALLY WANTED HER TO RECEIVE SOMETHING SPECIAL FOR EASTER. I PLACED AN ORDER ON MARCH 3, 2023 TO MAKE SURE IT WOULD NOT ONLY ARRIVE IN TIME, BUT TO INSURE THE ITEM WAS IN STOCK. I DID NOT FIND OUT UNTIL APRIL 6, 2... read more

LISA N's profile image
LISA N 
2 years ago

I AM WRITING TO YOU TODAY TO LET YOU KNOW HOW THOROUGHLY BOTHERED AND UPSET I AM AT YOUR MOST DISTURBING PRACTICE OF TAKING MY MONEY, NOT DELIVERING, MY FULL ORDER AND NOT INFORMING ME OF SUCH! I PLACED AN ORDER ON MARCH 3, 2023 FOR MY GRANDDAUGHTER, WHOSE MOMMY IS BASED THERE SERVING OUR COUNTRY IN THE USA NAVY. I REALLY WANTED HER TO RECEIVE SOMETHING SPECIAL FOR EASTER. I PLACED AN ORDER ON MARCH 3, 2023 TO MAKE SURE IT WOULD NOT ONLY ARRIVE IN TIME, BUT TO INSURE THE ITEM WAS IN STOCK. I DID NOT FIND OUT UNTIL APRIL 6, 2... read more

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.7 star rating with 2,149 reviews. 

When is Sam's Club open?

Sam's Club is open now. It will close at 8:00 p.m.  

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