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Sam's Club

3.7

About this business

Location details

7001 Gateway Blvd W, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.72,149 reviews
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LISA H's profile image
LISA H 
2 years ago

Be wary of your finances with Sam's Club. Last week my husband received 2 notifications from different credit card companies asking if he had made purchases at Sam's Club. Our answer was no. Not for about 1 month. We had the charges denied. After several rounds with customer representatives I found out that our membership had lapsed and we were on automatic payment. NEVER EVER in the decades of being a member did I use automatic payment. It appears it get turned on when you pay you membership at the cashier (REALLY?). I pay ... read more

LISA H's profile image
LISA H 
2 years ago

Be wary of your finances with Sam's Club. Last week my husband received 2 notifications from different credit card companies asking if he had made purchases at Sam's Club. Our answer was no. Not for about 1 month. We had the charges denied. After several rounds with customer representatives I found out that our membership had lapsed and we were on automatic payment. NEVER EVER in the decades of being a member did I use automatic payment. It appears it get turned on when you pay you membership at the cashier (REALLY?). I pay ... read more

LISA H's profile image
LISA H 
2 years ago

Be wary of your finances with Sam's Club. Last week my husband received 2 notifications from different credit card companies asking if he had made purchases at Sam's Club. Our answer was no. Not for about 1 month. We had the charges denied. After several rounds with customer representatives I found out that our membership had lapsed and we were on automatic payment. NEVER EVER in the decades of being a member did I use automatic payment. It appears it get turned on when you pay you membership at the cashier (REALLY?). I pay ... read more

LISA H's profile image
LISA H 
2 years ago

Be wary of your finances with Sam's Club. Last week my husband received 2 notifications from different credit card companies asking if he had made purchases at Sam's Club. Our answer was no. Not for about 1 month. We had the charges denied. After several rounds with customer representatives I found out that our membership had lapsed and we were on automatic payment. NEVER EVER in the decades of being a member did I use automatic payment. It appears it get turned on when you pay you membership at the cashier (REALLY?). I pay ... read more

Michael L's profile image
Michael L 
2 years ago

I would give them NO Stars if I could. This club will not help me resolve my issue. I've been told by TWO managers on duty that they'd call me back, but NO! My membership does NOT work for online orders, either for pick-up or delivery. I have called the helpdesk over 10+ times (I'm not exaggerating) and every one of those FOREIGN "Promise" me that they will call me back to resolve my issue. Have they called me back? NO! I've been unable to use my membership online since the beginning of December and I am DONE with Sam's Club... read more

Michael L's profile image
Michael L 
2 years ago

I would give them NO Stars if I could. This club will not help me resolve my issue. I've been told by TWO managers on duty that they'd call me back, but NO! My membership does NOT work for online orders, either for pick-up or delivery. I have called the helpdesk over 10+ times (I'm not exaggerating) and every one of those FOREIGN "Promise" me that they will call me back to resolve my issue. Have they called me back? NO! I've been unable to use my membership online since the beginning of December and I am DONE with Sam's Club... read more

Michael L's profile image
Michael L 
2 years ago

I would give them NO Stars if I could. This club will not help me resolve my issue. I've been told by TWO managers on duty that they'd call me back, but NO! My membership does NOT work for online orders, either for pick-up or delivery. I have called the helpdesk over 10+ times (I'm not exaggerating) and every one of those FOREIGN "Promise" me that they will call me back to resolve my issue. Have they called me back? NO! I've been unable to use my membership online since the beginning of December and I am DONE with Sam's Club... read more

Michael L's profile image
Michael L 
2 years ago

I would give them NO Stars if I could. This club will not help me resolve my issue. I've been told by TWO managers on duty that they'd call me back, but NO! My membership does NOT work for online orders, either for pick-up or delivery. I have called the helpdesk over 10+ times (I'm not exaggerating) and every one of those FOREIGN "Promise" me that they will call me back to resolve my issue. Have they called me back? NO! I've been unable to use my membership online since the beginning of December and I am DONE with Sam's Club... read more

Michael L's profile image
Michael L 
2 years ago

I would give them NO Stars if I could. This club will not help me resolve my issue. I've been told by TWO managers on duty that they'd call me back, but NO! My membership does NOT work for online orders, either for pick-up or delivery. I have called the helpdesk over 10+ times (I'm not exaggerating) and every one of those FOREIGN "Promise" me that they will call me back to resolve my issue. Have they called me back? NO! I've been unable to use my membership online since the beginning of December and I am DONE with Sam's Club... read more

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.7 star rating with 2,149 reviews. 

When is Sam's Club open?

Sam's Club is closed now. It will open at 10:00 a.m. 

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