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Sam's Club
- Consumer Goods
- El Paso, TX
About this business
Location details
7001 Gateway Blvd W, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We ordered the manhattan media fireplace online. It arrived two days ahead of schedule, when we got home from work we opened the box and it was damaged. We immediately contacted Sam’s club customer service and they replied “no problem, we will replace it and that someone will contact us within 72 hours”. We gave them our contact information and waited. The next day they left a voicemail that we could barely understand, the only thing we understood was that we did not have to do anything and that they will schedule a pick up.... read more
Sam’s club charged me $664 for a fireplace that I never accepted because it was severely damaged. The driver would not give me any paperwork stating that since I denied the delivery he wasn’t required to give me any, and trusting silly old me believed him:: In hindsight, I think he didn’t give me any proof because he was trying to save his job because he shouldn’t have been carrying a 200lb item without assistance. I’ve been in dispute with Synchrony bank who sponsors the Mastercard for Sam’s. Since October 2022 I’ve gone ba... read more
Sam’s club charged me $664 for a fireplace that I never accepted because it was severely damaged. The driver would not give me any paperwork stating that since I denied the delivery he wasn’t required to give me any, and trusting silly old me believed him:: In hindsight, I think he didn’t give me any proof because he was trying to save his job because he shouldn’t have been carrying a 200lb item without assistance. I’ve been in dispute with Synchrony bank who sponsors the Mastercard for Sam’s. Since October 2022 I’ve gone ba... read more
Sam’s club charged me $664 for a fireplace that I never accepted because it was severely damaged. The driver would not give me any paperwork stating that since I denied the delivery he wasn’t required to give me any, and trusting silly old me believed him:: In hindsight, I think he didn’t give me any proof because he was trying to save his job because he shouldn’t have been carrying a 200lb item without assistance. I’ve been in dispute with Synchrony bank who sponsors the Mastercard for Sam’s. Since October 2022 I’ve gone ba... read more
Sam’s club charged me $664 for a fireplace that I never accepted because it was severely damaged. The driver would not give me any paperwork stating that since I denied the delivery he wasn’t required to give me any, and trusting silly old me believed him:: In hindsight, I think he didn’t give me any proof because he was trying to save his job because he shouldn’t have been carrying a 200lb item without assistance. I’ve been in dispute with Synchrony bank who sponsors the Mastercard for Sam’s. Since October 2022 I’ve gone ba... read more
Sam’s club charged me $664 for a fireplace that I never accepted because it was severely damaged. The driver would not give me any paperwork stating that since I denied the delivery he wasn’t required to give me any, and trusting silly old me believed him:: In hindsight, I think he didn’t give me any proof because he was trying to save his job because he shouldn’t have been carrying a 200lb item without assistance. I’ve been in dispute with Synchrony bank who sponsors the Mastercard for Sam’s. Since October 2022 I’ve gone ba... read more
Sam’s club charged me $664 for a fireplace that I never accepted because it was severely damaged. The driver would not give me any paperwork stating that since I denied the delivery he wasn’t required to give me any, and trusting silly old me believed him:: In hindsight, I think he didn’t give me any proof because he was trying to save his job because he shouldn’t have been carrying a 200lb item without assistance. I’ve been in dispute with Synchrony bank who sponsors the Mastercard for Sam’s. Since October 2022 I’ve gone ba... read more
I have been a loyal Sam's Club member for over 20 years and was happy shopping there until they implemented deceitful practices and lied to me. The Customer Service Staff (Vrindra and Joseph) perpetuated those same lies and practices. Hence, I returned an item today and was informed that I paid for it with CREDIT! NOT SO!! I make ALL purchases with DEBIT, so that if I am disappointed with the purchase, I may return it for my CASH back. The days of Debit Card returns being honored for cash at SAM'S CLUB in Sterling VA are OVE... read more
I have been a loyal Sam's Club member for over 20 years and was happy shopping there until they implemented deceitful practices and lied to me. The Customer Service Staff (Vrindra and Joseph) perpetuated those same lies and practices. Hence, I returned an item today and was informed that I paid for it with CREDIT! NOT SO!! I make ALL purchases with DEBIT, so that if I am disappointed with the purchase, I may return it for my CASH back. The days of Debit Card returns being honored for cash at SAM'S CLUB in Sterling VA are OVE... read more
Frequently asked questions about Sam's Club
How is Sam's Club rated?
Sam's Club has a 3.7 star rating with 2,149 reviews.
When is Sam's Club open?
Sam's Club is closed now. It will open tomorrow at 10:00 a.m.
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