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Sam's Club

3.4

About this business

Location details

1801 Windsor Square Dr, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,883 reviews
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david m's profile image
david m 
3 years ago

they will close your account without your knowledge, they’ll raise your credit limit without asking you then close your account 

david m's profile image
david m 
3 years ago

they will close your account without your knowledge, they’ll raise your credit limit without asking you then close your account 

david m's profile image
david m 
3 years ago

they will close your account without your knowledge, they’ll raise your credit limit without asking you then close your account 

Autumn S's profile image
Autumn S 
3 years ago

Stand in line for long periods of time to checkout. Then stand in another line for them to scan your receipt and items again to make sure you’re not stealing anything, or they call security if you walk out the door without scanning the second time. I will NEVER renew this membership. 

david m's profile image
david m 
3 years ago

they will close your account without your knowledge, they’ll raise your credit limit without asking you then close your account 

Autumn S's profile image
Autumn S 
3 years ago

Stand in line for long periods of time to checkout. Then stand in another line for them to scan your receipt and items again to make sure you’re not stealing anything, or they call security if you walk out the door without scanning the second time. I will NEVER renew this membership. 

david m's profile image
david m 
3 years ago

they will close your account without your knowledge, they’ll raise your credit limit without asking you then close your account 

Juanita A's profile image
Juanita A 
3 years ago

I ordered a Samsung TV on Oct 5, 2022 and never received it though it showed delivered on the website. After more than 8 calls I still haven’t gotten it. They refuse to refund me so that I can purchase another one from a more reliable supplier. They do not have a resolution team in place to assist longtime customers and nothing in place to assure delivery and a process for situation control. It’s truly sad that as a customer who spends thousands of dollars with a company and get no satisfaction. 

Juanita A's profile image
Juanita A 
3 years ago

I ordered a Samsung TV on Oct 5, 2022 and never received it though it showed delivered on the website. After more than 8 calls I still haven’t gotten it. They refuse to refund me so that I can purchase another one from a more reliable supplier. They do not have a resolution team in place to assist longtime customers and nothing in place to assure delivery and a process for situation control. It’s truly sad that as a customer who spends thousands of dollars with a company and get no satisfaction. 

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.4 star rating with 1,883 reviews. 

When is Sam's Club open?

Sam's Club is closed now. It will open tomorrow at 9:00 a.m. 

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