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Ruth's Chris Steak House
- Steakhouses
- Charleston, SC
About this business
Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to the nearest Ruth's Chris Steak House.
Location details
55 S Market St, Charleston, SC, 29401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was so excited to try Ruth's Chris steakhouse as I have never been. However I was not impressed. The service was good but the food not so much. My medium well steak was way over cooked. I expected perfection for a $200 meal. I was happy to celebrate my sisters birthday but I don't believe it is something I ever care to do again!
Business response:
Thank you for bringing your recent dining experience to my attention, Toni. While I'm thrilled your group selected our restaurant for your sister's birthday celebration, I'm very sorry we didn't come through with the five star experience you were expecting. As a leading steakhouse, you are absolutely right to expect a perfectly cooked steak, and I do hope you'll consider giving us a second chance to show you how great a meal with us can be. In the meantime, I would love the opportunity to personally apologize. If you're so i... read more
Food good, second time service extremely slow. 40 minutes to get food. Probably last visit.
Business response:
Thank you for your candid feedback, Jeff. While we strive to provide our guests with a leisurely fine dining experience, it is clear to me that it was too slow for your liking. So that I may personally apologize and do what I can to ensure you give us another chance to make a great impression, I do hope you'll give me a call, (843) 793-4224. Hope to hear from you, Nate Krueger, General Manager
I love the Cowboy ribeye, best steak I've ever had.
Business response:
We can't wait to have you, Earl! -Nate Krueger, General Manager
Wonderful service and food. We had a party of 11 and everyone was happy. Best steak I have ever eaten. Portions were huge. We will definitely return. Valet parking is a great service to offer. Thank you
Business response:
Nanette, thank you for bringing your group around to dine with us! I'm thrilled everyone enjoyed their meal and had plenty to eat. Seriously, it makes my day to hear our steak called the best! And I hope you can all join us for another great meal soon. Until then, Nate Krueger, General Manager
This place is wonderful! The food was the best I've had. Water cups always filled. Our server was very nice. Beautiful scenery and again the steak was the best I've ever had. I loved that it came out on a hot plate and I could cook it to my desire. We will definitely be coming back.
Business response:
I'm so glad to hear it, Brenda! Thanks again. -Nate
Great meal and service. Was pleasantly surprised and glad we went. Filet was tender and cooked perfect
Business response:
Heather, we're glad you decided to give us a try! Thank you for letting me know you enjoyed your filet so much. I have to commend you on your taste for ordering it -- it's a classic choice. Hope to see you for more steak soon! All the best, Nate Krueger, General Manager
Excellent drinks, food and service. Our server Josh was the best!
Business response:
Joe, I'm glad to hear everything was just about perfect for your visit. I'll be sure to let Josh know how much you enjoyed it. Thank you! Looking ofrward to your next meal here, Nate Krueger, General Manager
Best steak I have had and excellent service I had to travel all the way from Wales in the UK..
Recommend steak for sure! Perfect! The ambience was priceless, Nick our server made you feel like he was our personal butler and no one else was there. FYI: added perk ( that we didn't know until AFTER dinner), Ruth's offers free parking. Go down the side street to attached hotel, they park your car for gratuities only! With parking issues downtown, this should definitely be utilized. Bona petit!
Business response:
Kimberly, I'm delighted you enjoyed your meal so much! Steak is, of course, a fantastic recommendation, and I appreciate you calling attention to the parking. Also, I'll be sure to let Nick know that his service made a positive impression. Thank you! Looking forward to your next visit, Nate Krueger, General Manager
Frequently asked questions about Ruth's Chris Steak House
How is Ruth's Chris Steak House rated?
Ruth's Chris Steak House has a 4.4 star rating with 736 reviews.
When is Ruth's Chris Steak House open?
Ruth's Chris Steak House is closed now. It will open on Monday at 9:00 a.m.
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