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Ruth's Chris Steak House
- Steakhouses
- Charleston, SC
About this business
Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to the nearest Ruth's Chris Steak House.
Location details
55 S Market St, Charleston, SC, 29401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experiences at Ruth Chris are always Awesome! First time for my Sister who was trying to be politically correct with her steak. The Hostess was right on time welcoming us to dine. Made sure we knew it was Happy Hour but certainly welcome to look at dinner menu. We settled for dinner. Now Bryan came along and did the doggone thing! Perfect service from beginning to end. Everyone and everything was on point. Thumbs up all the way around. ***** from this Charleston/Savannah girl.
Business response:
I'm delighted to hear everything turned out so amazing, Sabrina! I'll make sure to pass your praise along to Bryan for a job well done, and hope you'll join us for another fantastic meal soon. -Nate Krueger, General Manager
Their Happy Hour was fabulous. Brian and Josh were top-notch, nice guys behind the bar. I had a generous pour of Cabernet x2 on a cool, marble counter -- luxurious. We were given a serving of delicious sweet potato chips to snack on. My husband got a beer and the sliders and could not choose which of the three sliders he liked best. All he said was that they all were phenomenal. I got the beef tip lettuce wraps served with tomatoes, red onion, blue cheese crumbles and balsamic. They were out of this world. All for $32! We'll... read more
Business response:
I'll make sure to pass your compliments along to Brian and Josh -- they do an absolutely stellar job! From sliders to sweet potato chips, we make sure everything is absolutely sublime, so I look forward to you coming to visit next time you're in Charleston for some more treats. Until then. -Nate Krueger, General Manager
This was our second time at this location. The very first time we had a waiter who was training another young man who by the way was great!!(This was the same guy we had on this trip as well) The waiter (tall with dark hair) on this trip was not so friendly & somewhat sarcastic and got lost on several occasions. There was a young man setting another table & he asked if we were ok. He gave us refills and a young lady with dark short hair brought our food out & she was absolutely awesome!! I mean down right friendly & funny!! ... read more
Business response:
Thank you for taking the time to share your experiences with me, Lakeethia. I want every single visit to be great from start to finish, and it sounds like that wasn't necessarily the case this time. So that I can get to the bottom of where things went wrong, I do hope you'll consider giving me a call at your convenience, 843.793.4224. -Nate Krueger, General Manager
My family went to celebrate a birthday. We were so excited as we had never been there. My mom and I both ordered 6 oz Filet and Lobster for $55. I ordered it rare and she medium and both were raw. Hard to cut with even a steak knife. Tiniest lobster I have ever seen and rubbery. Mashed potatoes were ok. She got corn and hated it. Bread was the best thing we ate. Although my sister got a ribeye that was delicious. For $340 we will never go back. Service was great, food not so much!
Business response:
Thank you for taking the time to reach out, Misty. While I'm glad to know that the servcie was great, I'm very disappointed to hear that the food fell so short and failed to make this the special birthday dinner you were expecting. Based on your feedback, it's clear you didn't catch us at our best, and for that I would love the opportunity to personally apologize and do what I can to make things right. If you're so inclined, please give me a call at your convenience, (843) 793-4224. Hope to hear from you soon. -Nate Krueger,... read more
We had a great experience! My husband and I were on vacation and went last night for dinner! The wait staff couldn't have been better! He offered suggestions and took care of us ! The meal was awesome! We both had a ribeye and finished off with coffee and sharing the bread pudding! Wow! We enjoyed it all�*****
Business response:
Fantastic choices for a night out while on vacation, Darla! I'm delighted to hear we could help make your trip enjoyable, and I'll make sure to pass your compliments along to our wait staff. Thanks for stopping in, and hope the rest of your vacation is amazing. -Nate Krueger, General Manager
The food was great. I was not impressed however by our waiter Brian. Who was rude and judgemental. Micheal who helped serve our food was a breath of fresh air. Ordered appetizers and a cocktail and Brian just assumed we were done. I had to recruit other staff members to aid in our dining experience.
Business response:
Tamara- While I'm thrilled that you enjoyed your meal and service from Michael, I'm sorry to know that your all around experience didn't live up to our highest brand standards and your expectations. I'd love to know a little more about the specifics of your dining experience so I can ensure we do better moving forward. If you're so inclined, I encourage you to give me a call at your convenience, -Nate Krueger, General Manager
We had a party of 8. Service started out okay, but diminished...ended up being there for 3+ hours! We were prepared for the prices, but expected the food to be better than what it was, especially the steaks. The Caesar salad was really good and the warm apple crumb tart dessert was good. Our steaks were not that good. Overall service and food was not worth the $$$. No desire to return.
I have dined at several Ruth's Chris and this is by far the worst experience. If this would have been my first experience at a Ruth's Chris, I would never dine at another.
Business response:
That's disappointing to hear, Hannah, as we pride ourselves on the consistent amazing quality you've come to know at other Ruth's Chris locations. Could you give me a call so we can talk about the details of your visit? You can reach me at (843) 793-4224. Hope to hear from you soon. -Nate Krueger, General Manager
Good place to eat if your wallet can stand it! Lots of different people waiting on you!
Business response:
We're always happy to accommodate all of our guests' needs! Thanks for coming to see us, William, and hope you'll drop back in down the road. -Nate Krueger, General Manager
Frequently asked questions about Ruth's Chris Steak House
How is Ruth's Chris Steak House rated?
Ruth's Chris Steak House has a 4.4 star rating with 736 reviews.
When is Ruth's Chris Steak House open?
Ruth's Chris Steak House is open now. It will close at 6:00 p.m.
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