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Ruth's Chris Steak House
- Steakhouses
- Charleston, SC
About this business
Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to the nearest Ruth's Chris Steak House.
Location details
55 S Market St, Charleston, SC, 29401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband took me out for my 30th birthday on NYE. We had the best experience and our waiter Simon was great! They even gave me a dessert with Happy Birthday written on it which made my night. Thank you for the amazing service, we will be back.
Business response:
Sara, I'm so glad you could join us for NYE and your birthday all in one go! Thank you for choosing our place to celebrate. I'll see that Simon hears you both enjoyed your meal, but I know he'll be thrilled he could make your thirtieth more special. Hope to see you and your husband again soon! Best, Nate Krueger, General Manager
The atmosphere was wonderful! The service was outstanding!!! The food delicious!!! Love this place!
Business response:
That's great to hear, Cathie, because we love having you! I'm delighted the atmosphere, service, and food left such an impression on you, and I hope to see you for more soon! Until then, Nate Krueger, General Manager
The food and service were excellent. We could not have asked for a better way to spend Christmas Eve.
Business response:
Janet, we're honored you chose to spend your Christmas Eve with us, so I'm delighted we could make it extra special. Hope to see you for another excellent meal soon! Until then, Nate Krueger, General Manager
When we first walked in the host lady was really nice and friendly. We had to wait on an open table but that was no problem for us . After we got seated at or table we waited a little while for someone to even stop at our Table . After an hour wait we finally got our food and my ribeye was more then medium -well but more like well well done and the complete opposite of a tender #1 rated steak !!! Our server was horrible and we had to ask for a drink refills . He never acknowledged that we needed refills and not once did he a... read more
Business response:
Thank you for your candid feedback, Jamie. What you describe definitely sounds like we fell short of our highest brand standards for food and service. Your steaks should arrive table side cooked to perfection and the service you receive should be nothing but gracious and hospitable. So that I may ensure your concerns are fully addressed and your experience is not repeated moving forward, I would welcome the opportunity to speak with you. If you are so inclined, please reach out to me directly, (843) 793-4224. Thanks again fo... read more
Service was completely horrible. The neglect to my party was unreal. To sit and watch a table next to us receive A+ service from the same server we have was completely disturbing. I have never felt discriminated upon until this night. Merry Christmas Ruth Chris �
Yesterday was my first time going to Ruth Chris's Steakhouse. I ordered the 12oz Filet and I must say it was amazing! I also ordered a side of mashed potatoes, they were really dry, as well as everyone else's at the table. Overall the steak made up for it! Service was HORRIBLE, our server greeted us and quickly excused himself saying he is a smart a**. Let's just say him excusing himself was not an excuse for the way he treated all of us! He offended everyone at the table more than once. I personally work in food and bev and... read more
Business response:
While I'm thrilled to hear you enjoyed the steaks, I'm so very sorry to hear the rest of your experience fell so short of our highest brand standards. You're absolutely right to expect excellent service from our entire staff, Carissa. So that I can take proactive steps to ensure your experience is not repeated moving forward, I'd love the opportunity to speak with you directly and get some additional details about your recent visit to our restaurant. I do hope you'll give me a call at your earliest convenience, (843) 793-422... read more
I have been here before and the service was just ok and I got a little upset and wrote a bad review which I have now taken down as I should have talked to the gm that night but I took my daughter there last night for her birthday because that's where she wanted to go and the service was amazing! The steaks were cooked perfectly and they made my daughter feel so special!! Jerry was our waiter and he was awesome!! Thank you so much!!
Business response:
Susan, we hold ourselves to a very high standard, so I'm beyond thrilled we could show you how great our service can be, especially on such a big occasion. You'll have to let your daughter know how much we enjoyed making her day even more special! Also, I'll be sure to pass your compliments along to Jerry, but I know he'll be delighted. I hope both you and yoru daughter can join us for more steaks soon! Warmest regards, Nate Krueger, General Manager
Have only been here twice...and everything was nice!
Business response:
I'm glad to hear it, Jeanette! We want to service you consistently delicious meals, and we look forward to making your third visit the best of the bunch. See you soon! Regards, Nate Krueger, General Manager
One of the best meals I have ever had! Eight ounce filet with crab, asparagus and hollandaise sauce!
Business response:
Donna, we're beyond honored to hear this meal was one of the best for you. Thank you! And it certainly sounds like you made some great choices -- the crab is one of my favorite things on the menu. I cannot wait to see what you try next time! Until then, Nate Krueger, General Manager
Frequently asked questions about Ruth's Chris Steak House
How is Ruth's Chris Steak House rated?
Ruth's Chris Steak House has a 4.4 star rating with 736 reviews.
When is Ruth's Chris Steak House open?
Ruth's Chris Steak House is closed now. It will open at 9:00 a.m.
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