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Ruth's Chris Steak House
- Steakhouses
- Charleston, SC
About this business
Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to the nearest Ruth's Chris Steak House.
Location details
55 S Market St, Charleston, SC, 29401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I both had an excellent lunch and service. If food and service is as good on second visit I will up it to 5 star.
Business response:
Thanks for having lunch with us, Mike! It's wonderful to know that you and your wife enjoyed your meals, and we look forward to having you back again next time. -Nate Krueger, General Manager
We were a party of 8 and were first to be seated. Our waiter Jerry was personable, but service was a little slow. My husband had the filet was excellent but the presentation could have been better. No garnish just a piece of meat on a plate. I had the crab cakes which were dry. Again, poor presentation. Dessert took a long time and getting our checks seemed to take forever. It was ok but not the standard I would expect. Not sure I will return.
Business response:
A lot of thought goes into the creation of our recipes and their presentation on the plate, so it's disheartening to know that you were underwhelmed by a few elements of your meal, Janice. I'm sorry if your crab cake wasn't more to your liking but am happy to hear that your husban enjoyed his filet! We like to give our guests time and space to enjoy their meal, but I'm sorry if you found our service to be a little too slow at times. The last thing I want is for a guest to be unhappy with any part of their dining experience, ... read more
Had good coffee and dessert. Very friendly and excellent service.
Business response:
Every great meal ends with coffee and dessert! It's wonderful to see that you enjoyed your dining experience, Vicki, and we'd love to welcome you back for another meal soon. -Nate Krueger, General Manager
Soo soo good i will be back, I plan on visiting much more this was my 1st time there I'm in love.�������
Business response:
We can't wait to serve you again, Tabitha! -Nate
Three in our party and we all had the filet, all cooked to perfection, as usual, with a great waiter staff!
Business response:
Good things come in sets of three! It's wonderful to know that each member of your party enjoyed the filet, Raymond, and we hope to serve you up another one soon. -Nate Krueger, General Manager
Had a fantastic anniversary dinner here tonight. Best food ever. Our waitress, Jenna was amazing. Thanks for making our evening so wonderful. The entire staff was fantastic.
Business response:
Thanks for letting us be part of your anniversary celebration, Freida! It's wonderful to know that Jenna could make the evening extra special, and I'm glad you enjoyed your food orders, too. We'd love to have you back for your next special night out. -John St. John, GM
I felt that food was way overpriced and not that good. Steak was tough and dry. Will not go here again.
Business response:
Our goal is to always cook each dish to the exact preference of our guests, and had you mentioned your concerns at the time of your meal, Peter, we would have been happy to make things right. Your disappointment is my disappointment, and I'd love to learn a little more about your experience to find out where the meal went wrong. Please reach out to us directly at (843) 793-4224, and I'd be happy to discuss this with you in more depth. All the best, John St. John, GM
Cooked to perfection. Would recommend anyone to try.
Business response:
Thanks for the kind recommendation! It's wonderful to know that your meal was perfectly prepared, and we look forward to cooking you up another one soon. -John St. John, GM
Awful. Nobody in there but the servers. Food was THE Pitts. Nothing like the One in Melbourne, Fl... That's the top of the line.
Business response:
No matter what Ruth's Chris location you're dining at, you should always expect a consistent dining experience. So, I'm concerned to hear that your most recent meal with us didn't live up to the ones you've had in the past, Lynnsey. Poor food and service is not something that we're typically known for, and I'd like the opportunity to learn a little more about your experience. Please reach out to us directly at (843) 793-4224 so we may talk about this further and make things right. All the best, John St. John, GM
Frequently asked questions about Ruth's Chris Steak House
How is Ruth's Chris Steak House rated?
Ruth's Chris Steak House has a 4.4 star rating with 736 reviews.
When is Ruth's Chris Steak House open?
Ruth's Chris Steak House is closed now. It will open on Monday at 9:00 a.m.
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