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Russ' Restaurant

3.5

About this business

Location details

390 E. 8th, Holland, ND, 49423, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
SunClosed
3.5196 reviews
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Elexis Joy Blacquiere's profile image
Elexis Joy Blacquiere 
7 years ago

I got their golden fried chicken and it came with a piece of sponge stuck to one of the chicken pieces. I took it back and asked for my money back and all they would give me was a credit for the next time I came in. 

Business response:

Elexis, sorry to see this. Please call our corporate office during business hours we would like to look into this further. 616-396-6571 

Jerry Gritzmaker's profile image
Jerry Gritzmaker 
8 years ago

Good quality of meat. Desert is over priced. Waffles are just another shape pan cake and are the worst in West Michigan. On combination plates a vegetable substitution for potato is not allowed. Many senior citizens are diabetic and potato raises the blood sugar. 

Leanne Tanner-DeSantis's profile image
Leanne Tanner-DeSantis 
8 years ago

We've dined at Russ' for over 40 years and always come back!! 

Business response:

Thanks for being so loyal! ☕️🍔🍗 

Sue Aue Buckhalter's profile image
Sue Aue Buckhalter 
8 years ago

Service was great, food (perch) was cooked a little too much, but we ate it. 

Jenny Lasley's profile image
Jenny Lasley 
8 years ago

If you are open until 9pm you should probably serve people until then. Went through the drive thru to get a pack of cinnamon rolls, which are already made and ready to go, and was refused service...if the lady spent less time repeating herself that they were closed, which wasn't the case because it was before 9, and just rang up my easy 20 second order that would have been great...and she was the "manager", pretty ridiculous 

Business response:

Jenny, so sorry for this confusion! We would like to hear more details about this. If you have time please call 616-396-6571. 

John E Mc Gee Jr.'s profile image
John E Mc Gee Jr. 
8 years ago
Nancy Rivera's profile image
Nancy Rivera 
8 years ago

Well it waz my first time yesterday and i have to say tht my N.Y. Steak waz Fantastic my mash potatoes waz good and the corn too. I have no problems with this restaurant. And i m thinking of going back!!! ����� 

Business response:

Thanks for coming in Nancy! 

Stephanie Jannenga's profile image
Stephanie Jannenga 
8 years ago

I've been going to Russ' ever since I was a kid, but over the last year or so they seem to have declined in quality and variety. One example is that they've stopped selling some of the soups that have always been my family's favorites at the Henry St. location. We used to be told that bean soup was a "summer soup" (I have no idea what makes a soup only proper in the summer?!) but it wasn't available last summer (and has yet to be this summer). Also, the potato soup (my personal favorite) used to be available all of the time,... read more

Business response:

Hi Stephanie, Thanks for posting. We have so many awesome soups that we rotate them monthly. Potato soup will be back soon, we promise! In the mean time we have 8 other soups offered fresh daily. 😊 

Brittany Bushee's profile image
Brittany Bushee 
8 years ago

Frequently asked questions about Russ' Restaurant

How is Russ' Restaurant rated?

Russ' Restaurant has a 3.5 star rating with 196 reviews. 

When is Russ' Restaurant open?

Russ' Restaurant is open now. It will close at 9:00 p.m.  

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