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Russ Darrow Honda

4.4
  • Milwaukee, WI

About this business

Location details

10851 West Metro Auto Mall, Milwaukee, WI, 53224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.43,516 reviews
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patriciaj157341910's profile image
patriciaj157341910 
2 years ago

Great customer service and friendly staff. 

Narmatha's profile image
Narmatha 
2 years ago

Sales people are jerks Been to Herb Chambers last weekend for Memorial Day sales for a CR-V. After the test drive, he wanted us to quote a price. Then bought his manager over to discuss the price details - he was cheesy to say something like - 'You expect me to sell at that price - How do I let my lights on and stay in the market - You can leave now" types. What the hell? He is selling something and I am just a buyer looking for a deal - If this is the way they handle customers, and make the customer leave flush-faced - They... read more

Vivian's profile image
Vivian 
2 years ago

Very poor workmanship in their service department I bring my 2001 Honda Accord to have regular oil change in this dealer for several years. The last one in one month ago. Not too long after the oil change, my oil light starts to turn on. I had a inspection in a local auto shop. It turns out the oil stick shows no sign of oil and there are blobs of glue around the oil drain plug. I got back to the dealer and the dealer's explanations is that on my last oil change, they thread was broken, so without even mention about this on ... read more

Kathleen's profile image
Kathleen 
2 years ago

Mrs. Kathleen Sullivan I have leased my last three vehicles from Herb Chambers of Burlington and their sales staff was helpful and did not force me into a deal. Price was in my budget. 

Sandy's profile image
Sandy 
2 years ago

I can't comment on Sales BUT SRVICE IS VERY GOOD! I must admit, after reading so many reviews, I had not planned on using Herb Chambers Honda to service my car. My husband first took our car there for regular maintenance and so far, they have been great. The repair time has been reasonable and easy to schedule. They have been friendly and the building clean. Again, we bought our car in Illinois but are happy with the service department. 

Paul's profile image
Paul 
2 years ago

Herb Chambers Burlington Went today 5/17/08 to lease a CRV. Was given a price yesterday, brought my wife back today , did all the paperwork and then was told they could not honor the price as a "mistake" had been made. There was no negotiating or apologizing, my wife and I were yelled at "haven't you ever made a mistake before"? Very sleazy operation , would never buy a car there, STAY AWAY 

Boston's profile image
Boston 
2 years ago

Got Kicked Out Was shopping for a Honda CVR, got internet info from consumer reports and such and brougth it over. sales guy took it to his boss, boss came over and told me something like "we can't help you, you can go now". If I did not know sales folks can jerks I'd be upset. Female, white. P.S. bought the car for that price in Weymouth - very freindly people and no hassle 

g's profile image
g 
2 years ago

Dishonest and incompetent service department What a nightmare. I took my Acura here for a simple brake repair because it was close to my office and a routine job; never again, for anything. Service advisor provided muddled (at-best), inaccurate information regarding labor/parts needed in repair, grossly overcharged on parts on invoice, and failed to credit coupon brought in prior to repair. Service advisor told me they'd be replacing the calipers (justifying the estimate, I thought), but only serviced them. Ultimately, they ... read more

Howard's profile image
Howard 
2 years ago

Nice and Low Pressure Place We went there on 8/3/05 for shopping for a new car. The staff there is friendly and helpful. The price was explained very clearly. We were also given the opportunity to test drive several models. There is definitely no pressure for sale. The Honda models are reliable and reasonably priced. It is very near to where we live. It is a great shopping experience for us. Great service and great supply! 

Frequently asked questions about Russ Darrow Honda

How is Russ Darrow Honda rated?

Russ Darrow Honda has a 4.4 star rating with 3,516 reviews. 

When is Russ Darrow Honda open?

Russ Darrow Honda is open now. It will close at 9:00 p.m.  

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