Rows Jewellers

Christina Bloomfield 

on Google

a week ago

I took a very sentimental opal brooch to Rows jewellers because it had broken in two. I also had three diamond rings to sell. I received excellent, courteous and welcoming customer service on every visit to the store located in the rows, Chester, no matter how busy the shop was. The repair is superb and there is no sign of any former damage, and the owner gave me an extremely fair price for the rings and I received exactly the price we had agreed. I have no hesitation in recommending Rows Jewellers and I chose this company a... read more

Sally Sanders 

on Google

2 weeks ago

Excellent service when we bought our engagement ring here 23 July 2025, they can make any piece bespoke by changing the stone, they actually own several other shops along the rows and when I described which sort of stone I would like a team member popped to the other shop and came back with the ring I’d already told my fiancé that I liked. I was worried it might be a little tight should I have swollen fingers and the lovely owner sized it up half a size the same afternoon. They provide a certificate with the carat size of th... read more

Sam Greenwood 

on Google

2 weeks ago

We have been very well taken care of here. I bought my wife’s engagement ring here on my sister’s recommendation. Shortly after we came back for wedding bands, and with such little time between ordering and our wedding, Haluk ensured that they were delivered to us in person, to make it in time for the wedding. All the rings are beautifully made, and they will make sure you get what you want with such a brilliant choice. Staff here are lovely people and is a very relaxed experience. I would recommend them for your jewellery n... read more

Abbie Lamb 

on Google

a month ago

I took my white gold engagement ring here to be rhodium plated before my wedding and couldn’t believe how poor the job was. After a telephone call where I was promised a refund , they are now ignoring emails and social media messages. It was taken to another jeweller the following day who was equally appalled at the job. Luckily it was quickly put right by them and now looks like new again. Avoid at all cost. Do not trust this business with your jewellery. 

Helen Corson 

on Google

3 months ago

A lovely experience and lots of help and advice on designing my new ring. When it arrived, we were both delighted as it completely exceeded our expectations. Thank You!