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Rountree Ford

4.4

About this business

Location details

8770 Business Park Dr, Shreveport, LA, 71105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,331 reviews
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Barb Kennedy Blosser's profile image
Barb Kennedy Blosser 
recommend  Recommended
5 years ago

We had a great experience at Eby Ford. Alex Carder was our knowledgeable, no pressure sales person. Ask for Alex if you’re shopping for a Ford! And Jason in finance was great! 

Rebekah Rinehart's profile image
Rebekah Rinehart 
recommend  Recommended
5 years ago

This is my second car purchased from Jordan. Everything they advertised is true, stress and hassle free. Very transparent, and absolutely amazing customer service. I will be a customer for life!! Special thank you to Mike Banashak. 

Business response:

Rebekah, we appreciate your recommendation of our dealership! We hope you continue to choose Jordan Ford for all your vehicle needs! Take care! 

Dawn Ross Law's profile image
Dawn Ross Law 
5 years ago

I feel that Rountree Ford - Lincoln is selling cars that are LEMONS. On my attachment my Daughter’s car which I co-sign on begin to have problems. After the car was taken to Rountree for the first oil change and check the car started loosing oil. When we took it back we were told that it was going to cost $2,245.49 with an additional$111.52 for a sensor on the tire which non of this was found earlier. We called and left messages which we were never contacted by the Service Manager. On August 19, 2020, we were contacted by a ... read more

Business response:

Thank you for your feedback about your daughter's vehicle, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, General Manager kmcmullen@group1auto.com 

Kevin Moskey's profile image
Kevin Moskey 
5 years ago

Brought my 2020 F150 in for the third time to have the back up camera repaired. I was told when I dropped it off they were just gonna replace the camera because it was very common issue. I was then called and said they couldn’t get it to act up so there’s nothing they could do. I reminded the service advisor that he said he had ordered a camera. I then got a call back later saying oh thanks for reminding me we do have a camera for you. They replace the camera and the next day the first time I put it in reverse all the direct... read more

Business response:

Kevin, thank you for taking the time to bring our attention to your recent experience at our Service Center. It is discouraging to hear that you had anything less than a stellar experience here at Yankee Ford. We take our customers’ comments seriously so please reach out to Debbie Bly at (207) 615-7266 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care. 

Cheryl Newton's profile image
Cheryl Newton 
recommend  Recommended
5 years ago

The personal service by Joey Stickman is way beyond the expected. Koons sets the bar very high and I will never go anywhere else. 

Business response:

Cheryl, thank you for the recommendation! We are so glad Joey took good care of you here at Koons Sterling Ford, and we will certainly let him know that you appreciate his help. We look forward to your next visit! 

Kelley Evans's profile image
Kelley Evans 
recommend  Recommended
5 years ago

Jackie, Ben and Josh made our experience wonderful. I was so nervous about doing a trade I was literally sick lol. The guys helped make this happen! Thank you! If you’re considering a new or used vehicle, please stop in and see the guys! 

Trevor Mitchell's profile image
Trevor Mitchell 
recommend  Recommended
5 years ago

My wife and I had an excellent experience. The customer service from top to bottom was top notch! We ended up purchasing a new 2020 Ford Expedition, and could not be more pleased with the purchase. My wife has been wanting an upgrade for our growing family, and Gilbert & Baugh Ford made that a reality for us! We are very grateful to have such a fair, honest dealership so close to home. Special thanks to Randy Baugh (and family) and David Guffey for the quality experience. I would recommend Gilbert & Baugh Ford for any/all of... read more

Mike Hamburg's profile image
Mike Hamburg 
recommend  Recommended
5 years ago

The sales / financial team were professional and not pushy. The service department has strong communication skills. They clearly explained issues, what they would do to assist us... they kept their word and met the deadline. Thanks 

Business response:

Mike, we are happy we could make your experience a positive one! Thank you again for choosing Ray Seraphin Ford Inc, and we hope to see you again soon! Safe travels! 

Heath Blanton's profile image
Heath Blanton 
recommend  Recommended
5 years ago

Its has been most friendly and convenient 

Business response:

Thank you for choosing Cavalier, we appreciate your great review! 

Frequently asked questions about Rountree Ford

How is Rountree Ford rated?

Rountree Ford has a 4.4 star rating with 4,331 reviews. 

When is Rountree Ford open?

Rountree Ford is open now. It will close at 7:00 p.m. 

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